Trudy P Claspill Community Champion

Working with Jira 9.12.22 / JSM 5.12.22 Data Center How can I view the list of watchers of an object in Assets? In Assets there is a button to Start/Stop Watching an object. I can click that and add/remove myself as a watcher of that object. The button shows a count of watchers so I know other people are watching the…

Working with Jira Data Center 9.12.22 (JSM 5.12.22). We have recently converted ~1800 JSM Issues to Asset Objects. The last thing I'm trying to figure out is how to take the Watchers of the issues and add them as Watchers of the corresponding objects. I did not see anything in the REST API that applies to Watchers of…

Using Jira 9.12/JSM 5.12 Data Center I have set up an Asset Schema with Objects. In Object Configuration for one of the Objects I have added an Attribute of type User. I want to specify User Groups for the attribute to restrict which users can be selected. I add a number of groups and click the Update button next to the…

I'm working with Jira DC 9.12.x / JSD 5.12.x I have created Asset objects that include an Attribute of type User. This field is set to a Jira user account. Note that the users are not defined as Asset Objects. The goal is to display in an Issue Description field the name of a user specified in a User attribute in an asset…

I'm working with Jira Data Center 9.12.x. I have created Asset objects. I have added an Asset Custom Field to my issue with the field configured to allow selection of only one object from the list. I want to set the Summary field of the issue to the Name of the object. I know I can do this with an Automation Rule. I'm…

I am working with Jira/JSM Data Center. I want to set up an Automation to run every week to select assets that have a date within the past 2 weeks. For these assets I want to copy the value in one attribute to another attribute. In Jira DC the Automation for Jira feature does not support specifying an AQL in the Schedule…

I'm working with Jira/JSD 9.12.x Assets, with ScriptRunner 8.45.0 I have an Asset Object that has an attribute of type Status. In an Automation Rule I have successfully used the action "Lookup Asset (Insight) object with ScriptRunner" to retrieve an object with this Attribute. To get the value of the attribute I have used…

I am working with a JSD DC environment v5.12.x. I want to use the Assets REST API. Looking for documentation for Assets in JSD DC 5.12, I find this: https://confluence.atlassian.com/servicemanagementserver0512/assets-rest-api-documentation-1306298912.html That document says for JSM v5.7 refer to the documentation for…

I am trying to access the hierarchy level information for an issue in an Automation rule. The hierarchy level is an attribute of the issuetype structure: "issuetype":{ "self":"https://something.atlassian.net/rest/api/2/issuetype/10004", "id":"10004", "description":"",…

Working with JSM DC 5.12.x I am creating objects using the CSV import option. The object includes an Object attribute that allows multiple values. I am looking for information on how to properly format the data in the CSV for this. I found a post relevant to Cloud but the suggestion can't be applied to DC because the…

This question concerns JSM Data Center (not Cloud). I am looking for a feature for Asset Object Attributes equivalent to Scripted Fields feature for issues. Ideally, as with scripted fields, the attribute value would update based on a script each time the Object was viewed/edited. I am aware that I might use Automation…

I am working in Jira/JSD Data Center v9.12.x (I know the Deployment tag on my post saying "Cloud". My community account is not associated to the DC instance on which I'm working, so I couldn't pick a DC product.) I am working on converting data stored in issues to objects in a new (to be created) Asset Schema. The issue…

I am helping a client with the DC to Cloud migration. In Confluence Cloud we have the Stiltsoft Table Filter, Charts & Spreadsheets for Confluence app installed. I am a novice with this app. We migrated Confluence DC to Cloud initially to populate this product, creating a connection from it back to Jira DC. We have just…

I have an automation rule that uses the REST API to retrieve some information from the user/search endpoint. This process needs to be used by multiple other Automation Rules, so I thought to set up this rule with an Incoming Webhook trigger. What I haven't yet discovered how to do is to return data from this Automation…

Per the documentation when a dashboard is deleted it is moved to the "trash" area where it will remain for 60 days and then be permanently deleted. As a Jira Admin I can navigate to System / Manage Dashboard and see the dashboards in the trash, but my only available action for those dashboards is to restore them. Is there…

Is anybody successful using the Insert account ids option in the Lookup Issue action or JQL conditions? I'm not finding documentation of that feature in the Automation documents. I found it mentioned in another document HERE, but the feature doesn't find any users when I try to use it. I've tried partial names, full names…

I found documentation for Confluence Cloud that states one must be a Space Admin to move pages from that space to another space. https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/ For Confluence Data Center 8.5.4. I found this page states that you need only the Delete permission within the space,…

I know that Application Links can be used to link Jira Cloud instances. When such links exists and a user tries to add an Issue Link to a Jira issue, another field is displayed where the user has to select the Jira instance where the want to search for the issue to which they want to create the link. I have two questions:…

The requirement: I am trying to create an Automation rule that will automatically create issue under an Epic when the Epic is created. I want to create an identical set of issues for 1..n Assignees. The target project type is Company Managed Software. I am on a Free subscription. For testing purposes I have set the rule…

I have recently completed a migration from Confluence DC to Confluence Cloud (Premium plan) where the Confluence Cloud instance is Application Linked to a Jira Data Center instance. In both the Confluence DC and Confluence Cloud instances the Adaptavist Content Formatting for Confluence app is installed. The version of the…

I know my post is flagged as Cloud, but this concerns Data Center, and I can't change that flag. I'm working with a JSD 5.4.11 Data Center environment that has Asset Schemas defined. For one Asset Schema when I navigate to its Configuration screen and click on the Roles tab I get an error pop-up: Error Something went…

Follow up question to this 2021 Question: https://community.atlassian.com/t5/Jira-questions/Default-Personal-Filter-Sharing/qaq-p/1677897 There is a difference between Personal Settings in Jira DC and Jira Cloud. In Jira DC in Personal Settings a user can choose a Default setting for the sharing of filters and dashboards.…

I am trying to confirm whether or not I should expect to see the built-in Fix Version filter on the Board view for a Company Managed Software project. I currently don't see it on the Board view, but I do see it on the Backlog view for the same board. This applies to both Scrum and Kanban boards. I know that for a Team…

Hello folks, I have executed a DC to Cloud migration for Jira Software DC v9.10.1 using JCMA 1.9.17. Some of the saved filters that were migrated included saved Columns for the List view. I have found that when I view those migrated filters in Jira Cloud in List view, the columns that display are the ones specified in My…