nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Stiltsoft Table Filters, Charts referencing wrong Jira instance

Trudy P Claspill

I am helping a client with the DC to Cloud migration.

In Confluence Cloud we have the Stiltsoft Table Filter, Charts & Spreadsheets for Confluence app installed. I am a novice with this app.

We migrated Confluence DC to Cloud initially to populate this product, creating a connection from it back to Jira DC.

We have just completed a migration of Jira DC to Jira Cloud on the same site.

Now Confluence Cloud shows two application links for Jira; the DC link and the Cloud link.

I have created a new blank page in Confluence Cloud. I added a Jira Issues macro to it and configured the macro to reference the Jira Cloud instance. That macro, by itself, returns data correctly from the Jira Cloud instance.

I then add the Table Toolbox macro to the page. I drag the Jira Issue macro into the Table Toolbox macro. Viewing the page in Edit mode the Jira macro still shows issues.

Screenshot 2025-02-05 at 5.32.42 PM.png

I then edit the Table Toolbox macro. It says "No issues found".

Screenshot 2025-02-05 at 5.34.17 PM.png

If I hover over the "No issues found" link I see that the Jira URL it shows is the Jira DC URL, not the Jira Cloud URL used by the Jira Issue macro.

Does anybody have any insights as to why this might be the case (before I take the next step of asking the vendor)?

When I look at the Application Links page for Confluence Cloud this is what I see.

Screenshot 2025-02-05 at 5.38.21 PM.png

The Jira DC link is shown first. I see no way to change which one is listed first.

We are not ready to delete the application link to Jira DC, though I assume if we did that then the problem might be resolved.

Accepted answers

Trudy P Claspill

I think I found part of the problem.

In my testing I was using the newer Jira Issues macro.

If I instead used the older Jira Legacy macro, then within the Table Toolbox configuration highlighting the Jira element would show that same results as the Jira Legacy macro.

The next question to answer is if it is a known limitation of Table Toolbox that the newer Jira Issues macro is not supported, or is there also a problem related to having multiple Jira application links.

All comments

Trudy P Claspill

I think I found part of the problem.

In my testing I was using the newer Jira Issues macro.

If I instead used the older Jira Legacy macro, then within the Table Toolbox configuration highlighting the Jira element would show that same results as the Jira Legacy macro.

Stiltsoft support

Hi @Trudy P Claspill ,

Yes, it's a known limitation due to the lack of support of the new Jira Issues macro regarding the 3rd party macros.

You may read the details here in our documentation: https://docs.stiltsoft.com/tfac/cloud/faq-using-the-app-188612625.html#FAQUsingtheApp-IstheappcompatiblewiththeJiraIssuesmacro?

Also if you have any other questions regarding the app, please contact our support directly (all the tickets there are registered and security maintained). Here we try to find related questions manually.

An update for other users who may come across this thread: please vote for the public ticket about new Jira Issues and 3rd party macros support

https://jira.atlassian.com/browse/CONFCLOUD-77443

Trudy P Claspill

@Stiltsoft support

Thank you for your reply.

I did open a support ticket, after posting my question here in the community. There has not yet been any response on it.

https://stiltsoft.atlassian.net/servicedesk/customer/portal/14/TFCS-6316

Stiltsoft support

There are several people in the support team and sometimes there may be a delay regarding different timezones. The ticket isn't gone somewhere and will be processed in a proper way.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

stiltsoft