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Hi, I`m having this problem when I`m trying to add evidences in Jira. The option to browse the file is not available and there is an error in the console. Has anyone having this issue also?

• Question
• cloud
• jira
• jira-cloud

When a customer creates a ticket via the portal, they don't appear in the "incidentmanager" queue, even when we refresh the page.   Afer a while, the ticket does appear, but the SLA is allread...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

The current limit for uploading issues in JIRA via CSV import is set to 250. How can we modify this limit?

• Question
• jira
• jira-software
• jira-unknown-hosting-type
• unknown-hosting-type

I use automation and jira markup language a lot in oder to set template texts. The new(?) feature for inserting a checklist item would fit perfect in this concept! At the moment we use bullet points ...

• Question
• checklist
• cloud
• portfolio-for-jira
• portfolio-for-jira-cloud

Can you tell me why the customer users cannot edit/delete comments which was created via portal if the Service Project Customer - Portal Access project role is under "Delete Own comments" and "Edit o...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Ok we are running a project in Jira and there is a certain Epic called migration and we have a team that will plan the visits for the engineers in this Epic. It would be great if they could do that w...

• Question
• cloud
• jira
• jira-cloud

  Goodmorning, Concerning the labels you can use in the cards. Can we change the position of the labels regardless of what you color you use.   Thank you for your reply.   Kind r...

• Question
• cloud
• trello
• trello-cloud

Hello community, wondering if the following is possible using automation: Our team works on two (not connected) Jira SM Cloud instances. Some tickets which are assigned to the team on Jira A are cr...

• Question
• automation
• cloud

I'd like to get Project Form Template Data and maybe create one using REST APIs. I'm using OAuth 2.0 (3LO) to generate access token and perform rest api calls. So far, I tried to do it via docs...

• Question
• cloud
• jira
• jira-cloud

Hello, I am trying to set up an automation rule in Confluence Cloud that sends a notification to a Microsoft Teams channel whenever a new page is created using a specific template. However, I am ex...

• Question
• cloud
• confluence
• confluence-cloud

I have connected three external emails channels we want to monitor for our CS project in JSM (not via Google, or Microsoft). The e-mail channels are hosted by Thunderbird.  I have connected t...

• Question
• cloud
• email
• jira-service-management
• jira-service-management-cloud

The Issue ID in the 1st screen shot is same as the id field that we got as a part of response response to get issues API call in 2nd screenshot 

• Question
• cloud
• jira
• jira-cloud

Hello   Is the Structure export module in Jira now available during working hours, or does it still cause application downtime as it did previously? Best regards, Kévin

• Question
• cloud
• jira
• jira-cloud

    Is it possible to display an "Organization" field (Team-HR) in the JSM portal to see all tickets created by employees? And can this be done without adding users as ticket request par...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Y no me dais de baja, por favor ruego que lo hagan a la mayor brevedad.    Espero contestación. Gracias

• Question
• loom

Hi Team, One of the users was asking if we can have this Cloud version feature in our Data Center Version, but when I checked, I found there's no such configuration we can set it up, based on the ar...

• Question
• data-center
• jira-data-center
• jira-service-management
• jira-service-management-server

Hi Team,   I am not able to access this board:   https://trello.com/b/twXbdNy6/pdfib-playground   My account has got deactivated I heard from my manager. Please reactivate it bac...

• Question
• trello

    Hi Community! I'm a software technical writer, and I'm currently working on a text explaining how one of our apps uses AI and natural language processing. My question is: do you h...

• Question
• ai
• cloud
• jira-service-management
• jira-service-management-cloud

图一，“开发设置”点进去 图二，说我没有权限，不是管理员 图三，我是管理员

• Question
• admin
• cloud
• jira
• jira-cloud

    In Jira issue types, how many words does Atlassian  suggest should be used in the issue types? Currently, We can use Service request - Config and Service request - Incident, and...

• Question
• cloud
• jira-cloud-administration
• jira-service-management
• jira-service-management-cloud
• not-applicable

I have set up an automation rule from templates where, when all child issues are completed, the parent issue is automatically closed. I followed this hierarchy: Theme → Epic → Task. When I move the T...

• Question
• cloud
• jira
• jira-cloud

Hi - We have been experiencing lot of performance issues with PowerBI widgets in JIRA dashboard.  Widgets containing Power BI reports take long time to load and extremely frustrating at times. I...

• Question
• cloud
• jira
• jira-cloud

Hello Atlassian Community  We use Tempo for time-tracking in a DC environment and got the requirement to set the billable hours field to zero for each worklog on issues with a specific componen...

• Question
• data-center
• jira
• jira-automation
• jira-data-center
• jira-server
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Hi , I am new to team, Request you people - help me to take certificate on cloud platform on automation or web /mobile platforms. I am very excited to learn new things which having earning the certi...

• Discussion

We recently upgraded the jira version from 9.4.14 to 10.3.2 version data center. In the license section it showing like this. I checked all the documents and then upgraded. It is LTS support. Should...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server