I am looking for a third-party app that will help our leadership understand how much time engineers are spending on tickets each month. My two MUST HAVES are: 1. Grouping by epic: For each e...
Hi Jira community, We have a webinar on agentic developer workflows with Jira, Bitbucket & Rovo Dev, on November 13th, 2025. Rovo Dev is Atlassian's context-aware AI agen...
We are investigating setting up a 2nd Atlassian instance that is HIPAA compliant. I am not able to find a good description of the differences. With turning off AI and ROVO can I still cre...
Today I went to export using my templates with Scroll PDF Exporter and the Chapter numbers are now located at the end of the chapter title and last week the were on the left were they are supported t...
Hi, I'm trying to give customers the option to share a new ticket in the portal with someone in their organization during the ticket creation process. However, I can't find a way to enable this . I...
Hi community I'm having trouble with one of my Jira automation rules. It works correctly in some cases, but completely skips others that appear identical. I can't find any logical reason why it...
I've had 3 AI Bots swear that I should be able to set up an automation through Board Buttons that changes the dates of a set of cards in one click after I copy/paste it into a new list. They all...
Hi, I am currently facing issue with an alert on click of each ticket in the board with a popup with below text. This issue is there for every board in the JIRA. The requested API has bee...
I already have a rule working great that creates a Confluence page on schedule using a specific template for our weekly team syncs. However people generally don't finish updating the page before th...
I'm getting lost in the screen/screensheme/work type screen schemes. What I want to do: Add different fields to a specific work type in a Jira cloud project. What I already did: Cr...
This one has me scratching my head for more than a few days. I have two fields the are drop downs from another form and each field has a corresponding Readonly field to display the description of th...
Hi there - we have Jira Software. I have found forums on Jira Server that allowed this custom field, but do not see how to accomplish this in Jira Software. When a user clicks CREATE a...
Scan pictures of our orders of the day in onedrive and share them via the arrow up to our boards in trello. We've done this for several years and now all of the sudden it doesn't work. I have a coupl...
Hi everyone, I am managing a utility bill calculating–related website (lesco bill calculator) where we fetch internal issue-tracking data from Atlassian Cloud for auditing and customer support cases...
Hi Community, I have a problem with using Goals properly on my free Jira site. I have activated Platform Experiences I am able to create goals I can link goals to issues What I can't do is act...
Accidentally set wrong permissions to restrict access to a team calendar for myself. I need to find out how I can get my admin rights back.
Hi everyone, I’m using the Jira Service Management REST API to create tickets on behalf of users. Here’s the sample payload I’m using: { "serviceDeskId": "xyx", "requestTypeId": "xyz", "request...
Does anyone have a foolproof way to get accurate date/times of first responses back to customers? We had always used the "Date of First Response", but that will store the first comment added to a tic...
Hello JPD Community! A few of our customers were looking for a way to have Jira Product Discovery spaces in one site - for prioritization and roadmaps and Jira spaces in other sites - for delivery ...
Hi everyone, I’m looking for a tool or plugin for quarterly planning in Jira. I need to visualize the initiatives on a timeline, broken down by teams. The tool should allow us to: Add milestone...
I have problem that virtual agent unable to give response to the end users even though the correct knowledge base title is shared, it fails to read the knowledge bases from the confluence space with ...
We’ve just released a new version of Mria CRM: CRM for Jira Teams - the first truly native CRM built on Atlassian Forge - introducing three updates that make working with customer data inside Jira fa...
Hi everyone I’m currently exploring ways to improve collaboration and transparency across my team. We use Jira for project tracking and have recently started using Confluence for documentation...
Hello, I have an automation rule with many conditions. To give a background context, I have a JSM project with 3 different boards / issue type - Asset / CA / PTO. The flow is user will first create a...
Hi everyone, I’ve recently created a Bitbucket workspace for my projects, and I’m looking for the best way to organize multiple repositories under one workspace. I want to understand: How t...
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