How can I delete my account?

[phelmio]

I'm getting 

You can't delete your account

Your account can't be deleted because:

This account is related to active accounts that are set to AUTO-RENEW.
This account is the primary billing contact for one or more products.
This account is a technical contact for one or more products.
To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.
Read our support documentation for more help and instructions: https://confluence.atlassian.com/x/pTgoPQ

I just want to delete this account and everything related to it. I cant delete the bitbucket account since it takes to delete atlassian account that gives me this message. I dont want to add a new technical contact but to cancel and delete everything, there is no workspace or organisation to delete (super old account) and I dont want to create those.

[Ben]

Hi @phelmio 

The reason you're getting that error is because you have a dormant personal Bitbucket workspace tied to your Atlassian account.

I've just restored it so that you may trigger workspace deletion:

• Login to bitbucket.org
• Navigate to Workspace Settings > General by clicking the gear cog in the top-right
• Click the Delete workspace option linked at the bottom

Once the deletion has been initiated, it takes 30 days for the deletion to fully take place. Once thattime has passed, you'll be able to delete your Atlassian account.

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)

[phelmio]

Thank you, I have now deleted the workspace and I'll check back in after 30 days to delete this account

[Akhand Pratap Singh]

Hello @phelmio ,

Good day, Welcome to Atlassian Community!!

I have requested Atlassian to Check, they will respond within 2 Business Days.

Best Regards,
Akhand