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I have a SCRUM board in Agile-JIRA and I want to add a new column, 'In Testing'. But the status under all the 4 columns are messed up. Could you please help in clearing the unwanted statuses under ea...

• Discussion
• column

Hello, I have created a SCRUM board with filter, "project = Test AND labels not in (PivotalTracker) ORDER BY Rank ASC". And when I create new issues, the issues are created in the project but not g...

• Discussion
• backlog
• issue
• jira

We wanted to show Due date against customer logged issues in customer portal. Is there any option?

• Question
• jira-service-desk

Hi, Is there any other way, than going trough access_log in Jira, if I want to see if user has accessed certain project? I know that they have had the project access, but I need to know if they rea...

• Question
• jira
• user-management

...ssue, because technically this is a modification of the parent issue, and apparently to the due date, as well. How can I differentiate between a true modification to the parent issue's due date and t...

• Question
• hierarchy
• jira
• listener
• scriptrunner
• sub-task

...ssue, because technically this is a modification of the parent issue, and apparently to the due date, as well. How can I differentiate between a true modification to the parent issue's due date and t...

• Question
• hierarchy
• jira
• listener
• scriptrunner
• sub-task

In Confluence personal profile, my full name is wrong (its my email address) and cannot be changed other than using the 'Manage in Atlassian account'. When I click the Manage in Atlassian accou...

• Question
• confluence

...pportunity issue) field equals to "SF Oppty ID" (from different issue types) field value, then if the rule is true our script copies fields values to all depended issue types - works perfect. We also h...

• Question
• adaptavist

Hello,  At the bottom of the atlassian service desk documentation https://confluence.atlassian.com/servicedeskserver034/setting-up-slas-875313849.html there is the following statement: "SLA u...

• Question
• jira
• jira-service-desk

We have a 3rd party application at https://cleara.net and currently it uses COOKIE session tokens to authenticate JIRA users to use the API.  I would love to switch this over to using OAuth.&nb...

• Question
• jira
• oauth

Hi all, I have a customer user from Servicedesk cloud which got deleted. I can see its profile which shows as inactive (it has some activity on different issues). Now I want to created ag...

• Question
• jira
• jira-service-desk-cloud
• user

I have restricted the access to a page and its children to a few people. However, I cannot comment the page and its children, nor my allowed users. Why?

• Question
• comment
• confluence
• restriction

Hello, What I plan to do is to get Cutom field entitled "Other Requirements" (checkbox custom field type) to be grayed out (unavailable to be edit) after clicking on edit button after the issue was ...

• Question
• administration
• custom-field
• jira
• jira-work-management

Hi Everyone, "Parent link" field is missing in "Custom fields" but its present in Database. I have also re-indexed JIRA, still missing in "Custom fields" Kindly suggest on this. Regards Rajakuma...

• Question
• jira

Is there any way to do this? I think the easiest way is to access REST interface like a component, but I can't know how to do this. Or only the old fashion way available, for example call the rest wi...

• Question
• jira
• test

When I run the plugin tests from http://localhost:2990/jira/plugins/servlet/it-test-console I am the leogged in user, but how can set the user when run it with mvn integration-test? 

• Question
• developer
• jira
• test

We have following setup: jira + confluence on 1 Server with 2 tomcat instances. the aplications are using the context /jira and /confluence confluence uses jira user directory with type crowd. sy...

• Question
• oauth
• sso

So , in admin helper i see that the user has the assign & assignable permission. Even so, the specific user does not see the "Assign" button or "Assign to me" button on the Issue View Screen. I ...

• Question
• assign
• jira
• permission

Hi, I would like to upgrade jira service desk from 3.1 to 3.3. I will need to updgrade jira core from 7.1 to 7.3 too. I am doing actually a study for the upgrade . Did someone already did  t...

• Question
• jira

I uninstalled the sourcetree and trying to install again but to no avail I get this error. 2017-04-27 14:31:04> Program: Starting Squirrel Updater: --install . 2017-04-27 14:31:04> Program: S...

• Question
• sourcetree
• install

Simple use case. We have an automation user. We do not want the user to send any emails! If we give the user a dummy email address. Will this stop the user from sending any emails? If so I assume i...

• Question
• jira

i am just at the last steps of getting a SD set up. the final part i need is for the Organization field to automatically complete itself depending on who raised it. E.g. if user A from Client A rais...

• Question
• automation
• jira-service-desk
• organization

By default I see "All updates" and "Welcome to Confluence" sections. But I want to display specific spaces and articles on homepage. How to do that?

• Question
• confluence

For us it is necessary to bulk change the links in one or several spaces from Link > Web Link to Link > Search format. Changing manually on each page separately is very difficult and time ...

• Question
• confluence
• bulk-edit
• link

problem background: I have 3 projects: Utility, Product and Application. Product has dependency on Utility, and Application has dependency on Product. So in Bamboo, I have setup to clean install U...

• Question
• bamboo