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Hi, I have installed JIRA , Confluence and Bitbucket as servers and I use one user directory for all servers. What about the licenses when I have JIRA users who don't have access to Confl...

• Question
• jira
• jira-core

Hello,   I have only one user with the following error "Looks like your session expired. Log in again to keep working." when trying to create a new page. The user is able to do any ...

• Question
• confluence
• confluence-administration

I have created an agile board with various columns and status and then started the sprint, however, I now want to add more columns and status in the board, so, when I go to configure board, only colu...

• Question
• jira
• jira-administration
• jira-software

How can I make my generated documentation to look like : https://confluence.atlassian.com/conf57/applying-a-theme-to-a-space-701434656.html ? I don't want to anonymous users being able t...

• Question
• cloud
• confluence
• confluence-cloud

• Question
• jira
• jira-administration
• jira-core

Hi,   I'm trying to generate combine report from 2 different testbeds on same packages: unit test and system test. What I found is the combined report is exactly the same as my unit test resul...

• Question
• confluence
• confluence-administration

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

This question is in reference to Atlassian Documentation: JIRA Software 7.2.x release notes Only Business Project are available on the list. What could I do to create a new software project? jira-...

• Question
• documentation
• jira
• jira-administration
• jira-software

• Question
• advanced-roadmaps

Hello Support    Our organization employs most of the Atlasssian Suite (Confluence, Bamboo, JIRA) and we are considering additional tools such as Crucible and FishEye. There are some li...

• Question
• fisheye-crucible
• jira
• licence

I'm trying to setup a crontab for running backup on an Ubuntu Server 16.04, and I'm getting exceptions randomly. The cron job is set up correctly, using webmin. The exception I get is: Exception en...

• Question
• backup
• bitbucket
• bitbucket-server
• client
• cron
• +1 more tag...

Would love for this to be implemented for cloud version as well. We badly need the emails to be customized. 

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I have an problem with various issues that seem to be in multiple sprints by mistake. Accordingly these do not show up on any active sprint boards. I have removed them from all the sprints that they ...

• Question
• cloud
• jira
• jira-cloud
• jira-core

...one.   I get that 0 issues are done. And 133 are incomplete. That can't be true.   I just randomly checked 3 or 4 issues and none of them have subtasks or links to other issues that a...

• Question
• jira
• jira-administration
• jira-core

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a project that I have an issue type scheme that was recently created and moved from the default issue type scheme. In doing so we removed the Epic issue type. The project lead sent me a list o...

• Question
• jira
• jira-administration
• jira-core
• jira-software

Users are reporting that they are seeing a proxy time out when generating reports in ictime when the report is over 7 days and using Chrome. Running the same report in Safari will generate the report...

• Question
• jira

When the issue type is defaulted, it allows many users to accidentally not think about what type of issue they are putting in and immediately move to the next field, not realizing that an active deci...

• Question
• jira
• jira-administration
• jira-core

Our company has about 1,000 users and are moving to Confluence.  We need to know if it is best practice to allow or not allow regular users to create Team spaces ??  I realize regular users...

• Question
• confluence
• confluence-administration

Changing colors in the Look and Feel section or asking the colors to match the favicon doesn't appear to work in 7.2.   I see no change at all.  This used to work like a charm in 7.1 a...

• Question
• jira
• jira-administration
• jira-core

Hi,   We have a user that is trying to create two different accounts with the same username. To clarify, let's say their existing username is joeschmoe@(ourdomain), they want to add a non-dom...

• Question
• jira
• jira-service-desk

The documentation teaches how to promote Space Templates (at the Space Tools -> Content Tools), but it tells nothing on how to make this same promotion to Global Templates. How can it be done?

• Question
• confluence
• confluence-administration

Is there a way to have a select list custom field that can have hidden/unseen info for the options. I have created a custom field that has the names of environments and I need to have an anchor or ta...

• Question
• jira
• jira-administration
• jira-core

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

User has been given project admin role across all projects where stories originate. Still no luck in him being able to close a sprint.  

• Question
• cloud
• jira
• jira-cloud
• jira-core