same user name for two different users?

[Joseph Jules]

Hi,

We have a user that is trying to create two different accounts with the same username.

To clarify, let's say their existing username is joeschmoe@(ourdomain), they want to add a non-domain account into our JIRA system, joeschmoe@gmail.com.  We don't get an error message, yet the user name is not being created in Jira. 

Does JIRA not allow the addition of two different entries with the same username?

[Nic Brough -Adaptavist-]

Absolutely not.  User names should be unique, or you don't know who someone is.