Top

We use organisations to organise our customers for each project. I would like to be able to mention any customer in that organisation once the oraganisation is added to the ticket in the people secti...

• Question
• jira-service-desk

I was looking to the pricing on https://bitbucket.org/product/pricing?tab=host-in-the-cloud where it says that you need to pay $2 per user per month. But in description it says unlimited users. ...

• Question
• bitbucket
• licence

Hoping someone can help on this. We need a field which is invisible to customers when raising a request, but once submitted, will be visible to the Team Members. They will then edit and save a value...

• Question
• hidden-field
• jira
• jira-service-desk

Hello, How can we edit / configure the welcome mail to a new customer? We can configure other events by templates, such as Request created, Public comment added ... etc ... but we do not see how to...

• Question
• jira-service-desk

Hello,  I am trying to make " shirt size" field visible for issue type bug for workflow states " OPEN" and " ACCEPTED".  However it works on the only for " OPEN" state not for " ACCEP...

• Question

Hello, We want to add the name of the agent assigned to the issue (Assignee) in the customer notification template. We have not located the variable, as we can add this variable to the template of ...

• Question
• jira-service-desk

It's unable to select a template name in the ‘Create from template’ Macro. The dropdown menu with templates doesn't show up.

• Question
• confluence
• template

Hello , i need to connect to an external database and get the name of users based in sql requet " Select name from users where product = " CONdition" ,   NB : the value of the condition is an...

• Question
• confluence
• connection
• database
• jira
• mysql
• +2 more tags...

We have two different crowd instances, one for productiopn and one for test. Subsequently we also have prod and test version of Atlassian products, e.g., Jira, Confluence, etc and integrated with the...

• Question
• crowd

Good morning, I need to create a issue from an email, taking data from a screen corresponding to a transition that caused the mail to fire

• Question
• jira-software

Hello, I installed confluence and jira on the same windows server. I configured confluence with HTTPS on port 9443 / confluence is reachable with URL : https://confluence.XYZ.ch:9443 Confluence is...

• Question
• confluence
• user

Hello All -    I am currently experiencing a new problem with an HR Management project I have been working on in JIRA. I'll explain the abstract to provide a bit of context -    ...

• Question
• jira
• link
• post-function
• transition

Hello, I have a functioning Wordpress website. My developer uses Bitbucket and Sourcetree, with a local installation on his computer, to update/version my wordpress website. I am included in Bitbu...

• Question
• bitbucket
• sourcetree
• version

Hello,  I am trying to use " Behaviours " feature to make " Shirth Size " field only be visible for " Open and Accepted" workflow states. Before I use " Beahviours" I noticed that " Shirt Size...

• Question
• field
• jira-administration
• jira-core
• jira-development
• screen

We're working in a portfolio to our company.  We are putting all of our projects in one portfolio, but we can't see since january. Only in the currente day. We need some help guys.   Tha...

• Question
• advanced-roadmaps
• jira
• timeline

In my Confluence project, I'd like to get a list of the users, each then with a listing of assigned roles. What is the REST call(s)? 

• Question
• confluence

Hello, We have been getting repository size warnings on one of repos. Repo has few large files in three branches. I have deleted branches and performed garbage collection steps per below docume...

• Question
• bitbucket

I want to list linked issues of an issue in one of cloned/linked issues : I have jira software project A, creates link or clone issue B project  of service desk. To dis...

• Question
• jira

I have an video file (.mp4) that is working on a local player with video and audio. But when i upload this video to a confluence page then only the video is working and there is no audio with the vi...

• Question
• confluence
• multimedia

Hi, I would like to generate drop down list in the Confluence Template but would like to have http links as the option on this list, is this possible? Is this possible to have multi chose drop-down...

• Question
• confluence

Hi, I am using the Atlassian SDK to create a JIRA 7.3.6 Add-on. In the menu bar of the development JIRA was always a link to the 'DBConsole' for the embedded database. This link is not there anymore...

• Question
• atlassian-sdk
• development
• jira
• jira-development

I installed two jira instances with same version,I migrated single project from one jira instance to another,migrated successfully except project permissions,how to migrated /get project permissions .

• Question
• jira

Hi, one of the users on our Crowd set up cannot log in to confluence Jira is the user directory (pointing to an Active Directory server) All application links appear ok The error log is as below (...

• Question
• active-directory
• confluence
• crowd
• jira

Hello ,  who can suggest me a plugin SLA to calculate time for issue to be resolved ? i need do define time to resolve issue and having a dashbord to know what's issue is taking more than time...

• Question
• app
• jira
• sla

Hi Can some let me know how to increase search results during issue linking. More info about this feature. how-does-the-searching-during-issue-linking-works snapshot :

• Question
• jira-software