Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Sourcetree 2.1.11.0 "not responding" on windows 8.1

JCHachette September 7, 2017

I have the bad idea to update to last version today... And now, each time i want to "pull" my repository, source tree "work" long time and app displayed as "not responding". And finish with failing the "pull"...

1 answer

0 votes
Mikael Sandberg
Community Champion
September 7, 2017

Do you get an error message when the pull fails? Do you get an authentication failure error? If so, have a look at this thread, https://community.atlassian.com/t5/Bitbucket-questions/SourceTree-2-1-10-0-Authentication-Issues/qaq-p/623202. If you want to roll back to a previous version, I know 2.1.2.5 did not have any issues our our site, you can find the SourceTree Download Archives.

JCHachette September 7, 2017

It's not an authentification issues. i get a "MERGE HEAD exist" error.

At least 1 file was corrupted, so i reverted to previous version... I hope the issues will be corrected...

Anyway, all actions like pull/push make the app to "not responding" for 30/40 secondes at least before the app display an error...

i will try the 2.1.2.5 version....

JCHachette September 7, 2017

2.1.2.5 resolve my issues. I will not make any source tree update soon....

Mikael Sandberg
Community Champion
September 7, 2017

If you still get the MERGE HEAD exist error after downgrading, try git merge --abort from the command line, that should clear it out.

JCHachette September 7, 2017

I that help, on the 2.1.10.0. When the app was not responding, task manager show a "high" use of hard drive access.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events