How can I find my oauth configuration for an empty workspace deleted by Bitbucket team?

[Test User]

Hello Bitbucket. I have an app that integrates with Bitbucket. There wasn't any repos in it and I'm now noticing an email from 2024 that said "Action required: access to empty Bitbucket Cloud workspaces will be lost" for that workspace.

I want to review the OAuth consumers for that workspace. My app still functions but I cannot find the workspace in my Bitbucket account.

How can I find my oauth configuration for an empty workspace deleted by Bitbucket team?

[Kayson - DevSamurai · Accepted solution]

Hi and welcome to the Atlassian Community! 👋

To review OAuth consumers for a workspace deleted by Bitbucket:

1. Check OAuth Consumers:
   • Log in to Bitbucket.
   • Go to Settings > OAuth under Access Management.
   • Review the list of OAuth consumers associated with your account.
2. Check the Workspace URL:
   • If the workspace was deleted but the OAuth consumer remains, try accessing the workspace URL directly (https://bitbucket.org/<workspace_id>/).
3. Review API Logs:
   • Check your app's integration logs or Bitbucket API logs for OAuth activity.
4. Contact Bitbucket Support:
   • If you're unable to find the OAuth configuration, contact Bitbucket Support for help.

Your app may still work if the OAuth configuration remains active, but it’s good to confirm that everything is set up correctly.

Hope this helps! Have a nice day!

[Ben]

Hi @Test User 

There was a deletion of unused, empty personal workspaces performed back in 2024.

Unfortunately, it is too late to recover these (there was a window of time where we allowed this to take place). As such, your OAuth details are lost and cannot be recovered.

Please let me know if you have any further questions.

- Ben (Bitbucket Cloud Support)

[MICHELA GILLI]

Hello, I have noticed that my workspace is empty but I never received any e-mail about deletion of unused workspaces. My app is still working. How can I recover my workspace and the data in it?. Thank you.

[Ben]

Hi @MICHELA GILLI 

I've checked your user account and cannot find any workspaces tied to it. There's a chance you're logged in using the wrong email address, please check your git configuration against a local git repository and login using the email listed here (or any other email you remember):

• git config --list

If you're certain that the email address is correct (and the config command above proves this) - please navigate to the following link to see all your de-activated workspaces and click re-activate if you see any workspaces here:

• https://bitbucket.org/account/workspaces/deactivated 

Alternatively, you can check the workspaceID manually by executing the following command against a local git repository to show the workspaceID. You can then raise a new community post with it listed as the cloudURL (bitbucket.org/workspaceID) - support techs are able to see this without you needing to share it publicly:

• git remote -vvv

If you don't see the workspace here, and any workspaceID gathered from the command above is no longer present on our platform - unfortunately it has been removed from the platform. A cleanup of workspaces was performed recently, and multiple emails were sent to admins warning that this would be taking place:

• https://community.atlassian.com/forums/Bitbucket-articles/Bitbucket-cleanup-of-free-unused-workspaces-what-you-need-to/ba-p/3144063

Cheers!

- Ben (Bitbucket Cloud Support)