Top

I need to rename my request type groups. How can I do this?

• Question
• jira
• jira-service-desk

I was configuring mail handler for incoming mail. while running test of that handler it is showing error: found unprocessed 255 messages in the pop3 folder. How to delete those messages. or please su...

• Question
• jira
• jira-administration
• jira-core

  Is I am writing requirement specifications using the confluence template On the top level I have system requirements with for example accuracy requirements specification Some of the involve...

• Question
• confluence

Hello, I am struggling with JIRA cloud edition as I cannot manage components. I added four components couple of days ago as shown in the second screenshot below, now they just disappeared even my t...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi All,    Im currently using JIRA 6.3.3 to send custom emails out via issues. Im wondering if there is a way to identify when a particular email gets to the error mail queue and returns...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-administration
• jira-software
• scriptrunner

Hi, We have received a message advising monthly fee is increasing from $10 to $50, we are having 9 users only. Please check and confirm the monthly fee applied to our account. Thank you  

• Question
• confluence

According to the last bullet on https://confluence.atlassian.com/jirasoftware/jira-software-7-3-x-upgrade-notes-861251109.html, upgrading from JIRA pre-7.0 to JIRA 7.0 first is recomme...

• Question
• jira
• jira-administration
• jira-software

• Question
• confluence

How do you specify a path to a customer portal in service desk if you want to use a specific server and port? 

• Question
• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: Commenting on pages and blog posts Inline comments are a great feature for collaborative content creation.   However, I cannot find a...

• Question
• comment
• confluence
• export

This question is in reference to Atlassian Documentation: Team Calendars FAQ Is there a limit to the number of calendars that can be created within an account?

• Question
• cloud
• confluence
• team-calendars-for-confluence

Hi there How can I duplicate a project with all its tasks and settings? Best regards Manuel

• Question
• cloud
• jira
• jira-cloud
• jira-core

I am trying to add some Custom calculated fields to JIRA that will automatically calculate Start and Finish times given inputs of a Start Date, Start Time and Duration in decimal format (0.25 = 15 mi...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

...redentials); var url = "https://kevindev.atlassian.net:443/secure/attachment/10100/ADFSSetup.png"; var get = new this.GetMethod(url); get.setDoAuthentication(true); var status = client.executeMethod(g...

• Question
• cloud
• jira
• jira-cloud
• jira-core

I want to add a new task type and workflow to about 100 active projects. Help plz!

• Question
• jira
• jira-core

This question is in reference to Atlassian Documentation: Generating Reports Is it possible to download JIRA reports in CSV, xls, xlsx, txt or any other format that might help me to administrat...

• Question
• cloud
• documentation
• jira
• jira-software
• jira-software-cloud
• +1 more tag...

I am attempting to add multiple rich text editor fields the same as the default details field type however i am unable to find the correct field type that contains the below: image2017-3-16 7:48:27....

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hello, I am trying to list all articles in Confluence without labels but I was not able to. Is there a way to achieve this? Thanks in advance.

• Question
• cloud
• confluence
• confluence-cloud

• Question
• bamboo
• bamboo-administration

This question is in reference to Atlassian Documentation: Invite, edit, and remove users I have inactive users.  Do they take up a license?  They 

• Question
• jira
• jira-core
• licence
• user-management

Currently we have v1.5.1 of Table Filter installed on our Confluence instance. We need the latest version to address the Page Properties Report issue. Even though we have installed it via the Marketp...

• Question
• confluence
• confluence-administration

This page was helpful in creating the field. Once created we may need to adjust the options in the select list. Can this be done?  https://confluence.atlassian.com/jira064/adding-a-field-to-an-...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I have a project and one of the issues is in status 'Resolved'.  If we choose to 'Close' the issue it will do nothing just kind of refresh the window).  It keeps stating that the Resol...

• Question
• jira
• jira-administration
• jira-core

We just installed JIRA Server 7.3 which also has SD 3.3 attached to it and are making use of the new approval feature. The customer notifications are going out great, but my agents are complaining th...

• Question
• jira
• jira-service-desk

We are unable to connect Zendesk to JIRA for the last hour. Is there an issue?

• Question
• jira
• jira-administration
• jira-core