I am setting up ITIL-based change requests in the Jira Service Desk Portal and it seems I can't input linked issues (it says not allowed on the portal), so how do I effectively provide a list of refe...
I have an existing filter that ends with ORDER BY "Business Rank" ASC, KEY DESC. The filter worked fine until 2 weeks ago. Now it completely disregards the "Business Rank" ASC and only sorts b...
In the old version I used to be able to search for others repositories that are not mine. How can I do that with the new nav?
I am relatively new to JIRA. We have been using it for a few months. Today when I llook at the burndown, I see a flat line that extends all the way to the end of the sprint scope and back...
Hi, my company is upgrading to 6.2.3 soon. I have seen the release note page here, but cannot find details about some specific improvements I was told would be in the release: software project space,...
I can use the Calendar power-up on both my personal boards and team boards. Is it possible to have a single calendar view of all cards - personal and team?
I know an Epic should come to an eventual end, however, on the Backlog we can filter by Epic which is usefull for sprint planning. When trying to figure out what we should do next it helps to break t...
I'm waiting for permission to create multiple statuses so atm I'm just trying to validate the setup and Workflow in my head so please bare with me as I will question my layout in the reasoning proces...
We had a self-hosted BitBucket server that we had placed on a MacMini that was working fine for us for a year now, but we had a server migration recently and when we restarted the server, all our use...
Installing JIRA (v7.3.7) and Confluence (v6.2.1) on Windows 2012R2 servers and noted that the installation process created incorrect firewall rules. In order to access the installations from another ...
here is the error generated Log's referral number: b690f3b6-ad85-4c46-8e5d-9fb594a06f66 Cause Referer URL: http://aoakjira.lgs-net.com/secure/admin/user/UserBrowser.jspa com.atlass...
I have Jira Portfolio 2.4 installed on a Digital Ocean droplet and I have seen emails saying 2.5 is available. I've searched around the various menu options but can't see how to upgrade. any he...
Hello I have JSD 3.6.1. I need only the client request types of organization A to be approved by Organization A approvers. I've noticed that when I set up a list of approvers in the field th...
I would like to know if its possible to set a workflow validator that if a user is eneterd into a sign user custom field that the user must belong to a specific group? I have tried the follo...
Hi, Is there a way to setup jira and service desk to use a single email address for incoming comments and support requests. For example if I have an email support@myjira.com and an email is r...
I need to do a massive update of Issues, in the Description field. There are close to 600 Issues. In all of the Issues in the text part it says Oracle 11g but I need to change it to Oracle 12c. How...
I want to add a custom field to the Portfolio Scope view table, specifically "customer" so I can see which Epic relates to requests by which customer. Besides using the labels, is there a wa...
Hi together, I have an old project "Test" in one JIRA instance and another new project "Test" in the other JIRA instance. The old project has a connection to a SVN repository. The SVN ...
How to use PrePostRecieve handlers in Bitbucket Server with valid write transaction support? Since 5.3.x Bitbucket Server all repository hooks becase to readonly transactional. Currect workaroud is ...
I have a confluence page where the user inputs the data a licence is due to expire. I'd like to have a macro that takes this date, knocks off 5 days and then puts that date into a task so I get a rem...
Hello, Does someone knows how can I allow users to add more information in a table created by Pocketquery by editing the next colunm? or How can I add the pocket query results in a simple Co...
hello. Exploring Jira Service Desk. have installed Evaluation service desk on ubuntu 16 (PostgreSQL as DB) without any troubles. but got an error message when I tried...
Hello, I linked a generic application to Jira and set up incoming calls from my app to Jira. Now I do not need Jira to call my application so I did not the outgoing authentication. Somehow Ji...
I'm looking to customize the activity stream within the Dashboard view. I'd like to be able to track tickets based on recent comments entered. I'd probably also do a separate activty stre...
Our business recently swapped from OmniTracker to Jira for both the development team, as our Customer service team. As a Service Manager I usually got monthly scripted reports (based on exp...
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