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Hi, I am using the customer service portal and add issues works fine for our customers. Working with them is harder since they can only have read access. I want them to edit the priority or change ...

• Question
• jira-service-desk

Version 7.6.0 Build Number 76001 Build Date Thu Nov 16 00:00:00 CET 2017 Build Revision 7b6fd94042951391abb4cf81ae9ab14bf01b6f5f Atlassian Partner   Installation Type Standa...

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• jira
• jira-software

Atlassian website suggests no, only oracle java but my IT dept are insisting that OpenJDK is supported. I need a definitive answer that can’t be argued with.

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• jira-software

I was able to expose the Portfolio "Team" field to the Issue detail page and in the card of a board. However, when I try to add this field to the Issue details section of the board, the field is not ...

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• advanced-roadmaps
• board

Can anyone point me to information about disaster recovery for the OnDemand solutions available? What is the recovery point objective, return to operations time, how often is it tested etc. Thanks!

• Question
• confluence
• jira

Hi there, I am trying to change my Kanban board filter to pull in some issues from other projects. My original query was: project = FR ORDER BY Rank ASC My query now is: project = FR OR labels = ...

• Question
• atlassian-support
• jira
• jira-software

Hi, I have been working in SourceTree for over a year now and never encountered this error: When I try to Push/Pull any code change I get the following error (I have purposely oerwritten some text ...

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• sourcetree

My organization uses an "Out of Date" label for pages in our Knowledge base that are out of date. The intended process was for the user to add a comment noting what information needed to be updated, ...

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• confluence

I want to create a kanban board, which displays only issuetype = Task with sub-tasks under the parent task if there are any for the parent Task.

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• jira

...syntax error in the .sh-script. ... if [ "$PRGRUNMODE" == "true" ] ; then exec apache-tomcat/bin/catalina.sh run "$@" else ...  Crowd starts successfully but the script ends with an e...

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• crowd

Using JIRA and BigPicture, it is possible to manage risks. Does someone perform EBIOS risks management using JIRA? Any help is really appreciated :-)

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• jira
• risk-management

Is it possible to get notifications on different mail addresses for different repositories?

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• bitbucket
• email
• notification

Hi, What is the best way to adress user stories to an EPIC : 1. use linked issues and choose a link : eg. "Story 1 implements EPIC A - Story 2 implements EPIC A..." or  2. use the EPIC LINK ...

• Question
• jira

Hi Dears,   I have created a repository in Bitbucket Server with files source of packages oracle . I know how to create the plan and call the repository in Bamboo but i don´t know how the task...

• Question
• bamboo
• bitbucket

I have Jira Cloud and now I already bought the license for Jira Server and installed it. I need to migrate all my projects, issues permissions, roles, users, etc, from the Jira cloud. I already gene...

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• jira-software

Hello, How can I have an "estimated and remaining estimate" functionality for a subtasks please ? I cannot see the functionnality in the settings.   best regards

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• jira-software

Hi   I updated Jira, incl Agile and Service Desk from 6.4 to 7.6. I first did the upgrade to 7.0 and then to 7.6 Now i can see the Service Desk under Apllications, but cannot create a Servic...

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• jira-service-desk

Create Vs Resolved Chart is not showing resolved issues  correctly for one of my projects but it is coming correctly in other project. I checked the workflow, issue status everything seems to l...

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• jira

I am currently trying to use JIRA Service Desk to handle client support retainers, however I do not know whether one of the other products would handle this better.   The client basically has ...

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• jira
• worklog

I am currently trying to use JIRA Service Desk to handle client support retainers, however I do not know whether one of the other products would handle this better.   The client basically has ...

• Question
• jira
• jira-service-desk
• worklog

Hello all, To start off, here's what I am working with. Environment  Confluence on prem 6.2.4 Team Calendar 5.3.20 No Anonymous access Microsoft Exchange Server 2010 LDAP Authentica...

• Question
• confluence
• team-calendars-for-confluence

downloaded your installer for sourcetree and when I try to open it i get an error that says windows cannot open the file. I scoured the internet and cannot fid any answers. I need this program for my...

• Question
• sourcetree

Hello, on a customers system our plugin (version 0.5 to 1.1.1) and jira (?? to 7.5.0) were upgraded. Since then the plugin started throwing exceptions when we access a Active Objects table like thi...

• Question
• active-objects
• jira
• jira-development

Hello, we installed and configured Service Desk two years ago. Now i need to make some changes but can't find a place to configure it. It's V. 3.4.1 (Server) currently. The Documentation ...

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• jira-service-desk

Hi - if a user selects the 'Experience the new JIRA' option is there a way to roll back to the previous version?  We have had a few instances of users who have selected this option and the are n...

• Question
• jira-software