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I am using JIRA v7.1.7 server edition.  According to JIRA documentation: "When viewing a list of attachments, you can add a new version of an existing attachment by uploading an ...

• Question
• jira
• jira-service-desk

I have a word document (quite long) where I have linked thetable of contents page to the relevant section of the manual. (for instance clicking on "6.4" within the tables of contents jumps down to se...

• Question
• confluence

I am usinf jira 6.4.x and have successfully created an app that uses the jira rest API to create issues, and to update various fields.  I am having issues setting the Sprint thoug...

• Question
• jira
• rest-api

  We are in the process of upgrading our jira 6.4.12 to 7.3.x. However I was going through one of the Atlassian Webinars and there they said that its better to go to 7.0 first and then to 7.3.x...

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• jira

My computer had its OS reinstalled, but all my files were backed up.  I had commited files, then switched branches before the OS was reinstalled.  Is it possible to get those commited files?

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• sourcetree

When I am create a ticket with the 'Initiative' type--I am receving an error message: "Simple Value Statement: Simple Value Statement is required".   Can someone tell me what is going on?

• Question
• issue
• jira

Hello, I am using Jira server version 7.3.8 I am trying to find All issues within and epic and its subtask. I tried using the belwo query Project = ABC and "Epic Link" in (ABC-4878) but it does no...

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• jira
• jira-software

The company I am administrating has just upgraded to Confluence 6 in our dev environment. And we want to change the default sidebar to have page tree selected instead of child pages by default. There...

• Question
• confluence

Hello Community,   I am having a bit of trouble with Behaviours. I would like to know if there is a way to grab the contents of an Issue if you know the name of an Issue. In my Behaviour scr...

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• adaptavist
• behaviours
• developer
• issue
• scriptrunner

Report Criteria Project User Open Ticket Item

• Question
• jira

I want to capture the Issue key when a user enters details to the issue collector form. When a user submits a feedback screen with Issue key appears is there a way to capture that?

• Question
• jira

I'm trying to setup the email channel so that my Service Desk customers can email in an issue, and reply to email notifications to update their ticket. The email account in question is a gmail accoun...

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• email
• jira-service-desk

According to online documentation the following options should be available to administrators in User Management: View Profile, Edit Groups, Edit Details, Set Password, Delete, Disable However I on...

• Question
• administration
• confluence
• user
• user-management

hi all, Confluence 5.10 and JIRA Software 7.3 server users. When a space is created using the related JIRA project( software project category space). If for some reason that project in JIRA is depri...

• Question
• confluence
• jira-software

I've seen many discussions around issues folks are having with cloud-hosted versions of JIRA + Confluence not working in China.   I'm wondering if we moved to a self-hosted instance, could we ...

• Question
• confluence
• jira

So I have open tickets, and currently I am adding a new custom multi-select field--the field is required and has a default value.    The only problem is the new custom field will not appe...

• Question
• custom-field
• jira
• sprint

We recently migrated our company's email off of a GoDaddy implementation of Office365 and onto a "native" Microsoft one. The transition was relatively straightforward, but afterwards we noticed one o...

• Question
• bitbucket

I had set my Notification Email Frequecy to 'Immediately' for a while, but it got to be too much (especially on boards where I'm the only user). I set the frequency first to 'Periodically' and ...

• Question
• email
• notification
• trello

Is it possible to override how the "Log Selected" feature in SourceTree operates by configuring it somewhere in the preferences? My motivation is that I would like my sourcetree's "Log Selected" fea...

• Question
• sourcetree

We have very basic notification rules implemeted.  When an issue is assigned to a user, they receive an email.   When an issue is created, the reporter rececieves an email.  Thats it....

• Question
• jira

We have a documentation site with content posted publically via Confluence. These confluence pages seem to be presenting a certificate error.   for a number of our users. I haven't run i...

• Question
• confluence

Hello All, I would like to know how to list all of the customer request types with their names and or Id's so that I can then set them using the automation tool.   I have a couple already, ju...

• Question
• jira-service-desk

I have one Project, Documentation. When I click the header, Project, and select it I get a view that doesn't allow me to enter board settings, everything looks washed out, and is entiled just, BOARD...

• Question
• jira

I'm not sure why it broke down, but I'm not interested in knowing. I would like to migrate our license to JIRA Cloud ASAP, as we're left with no running JIRA at the moment, is that possible? I can ...

• Question
• jira-software

Hello Atlassian Community,   we've spent some time to establish a working possibility to create issues via csv upload. It works fine, except for a couple of issues.   1.) It seems that ...

• Question
• csv
• field
• jira
• notification
• required-field