Hello, I'm using a post function, which is meant to fail depending on the field values. Is there a way to display the postfunction error log to the user on the Jira issue screen. Please advice. T...
I have a problem with the service desk of the jira platform. I see a message "Error receiving requests. Please ask your manager to check the logs "
We're using Jira internally with the REST API linked to our application. When a customer uses the feedback button in our application, we create a user on the fly and then create the issue using ...
I am trying to commit to the remote branch and I am getting the following error - git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree commit -q -F /var/fol...
Hi User A was an admin. He is no longer with the company and hence his user was removed from our company account. We are unable to clone the repo on the server for which u...
Trying to implement custom authenticator with Seraph, custom authenticator is not getting called and cannot see the log messages as well. Any help would be appreciated.
Hi...Anyone know how to export a document to Excel?
We have a project with four major lines of effort, each we made into an Epic. We also have a handfull of tasks under each of these Epics, that we just built at the Project level. We now want to move...
I am trying to setup an automation rule in help desk that is triggered by the time a request is created. How do I derive that information from the createdDate? Thanks.
We're exploring new ways for our team to submit bugs and feature requests. We're requesting Jira users (e.g. account management) to submit a Jira ticket for each request. We understand there wil...
I need to share a board(s) with clients and I see a option that says "If clients, contractors, or friends are added to team boards, they'll appear here." but it doesn't say how. All I ...
Date/Time of a user's change is reported incorrectly in the notification email. For example, the notification email was sent on 1/22/2018 at 1:30 PM but, the comment noted says i...
We have Jira+Agile 6.4.1 with Crowd 2.11.1. We are wanting to upgrade to 7.1 (as a first step to upgrade to 7.*). My understanding is that Jira configuration files are not migrated. I was wondering i...
We would like to use Confluence for requirements definition but often we need to get a waterfall type approval from a client before proceeding with a project. What is the best way to capture requirem...
Want to load Jira bug form when i load a page not when i click issue button
The page template I want to create is a request page containing a workflow. Users creating pages based on this template have to upload images and / or videos. I would like to enable them to add files...
Hello, I have a strange issue, where if I have agents email our email handle (which points to a JIRA Helpdesk Project) - two duplicate tickets get created. One is a "task' issue type, and on...
We have a custom field with group picker and we would like to restrict and show only the groups starts with the project key. For ex : Project is abc group should show only abc-12, abc-...
Hi, I have a scenario of TestCase with 2 steps, and need to update Test Step status through API. Im trying below URL but seeing error. http://<Server>:<port>/flex/services/rest/l...
I have a required custom field that I want to hide from the Create screen but to still be visible on the Edit and View screens for issues. How do I do that?
I am trying to figure out how to officially sign off on projects that have been completed. I am confused as to if I just simply choose the Done option and or if there is a Sign off aspect that I am m...
I have some invalid file references in my local git which i cannot get rid of. Any try to remove, stop tracking etc. fails do to "file does not exist" ... the files dont exist, but sourcetree shows t...
Subtasks of issues do not show up as separate cards within a swimlane dedicated to the parent issue, despite board settings set to: - Base Swimlanes on: 'stories' (Group sub-tasks under their p...
Hi, I started a new sprint that have three weeks, but is showing two weeks on "days remaining". Anyone having the same issue?
Drag & dropping images / screenshots / any attachments in blog posts is not supported anymore since your latest release. They just appear as attachments to the page... which is a real pain in th...
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