How can i add customer (field) to issue create form?
What happen first :- 1. Email triggered to the inbox first or 2. Issue creates in system
Hi, I'm writing a JIRA server app and I was wondering whether it is possible to extend the native i18nHelper. E.g. I want to perform some string manipulations (e.g. placeholder replacement) o...
Hey gurus, Can someone tell me how to hide empty variables (custom fields) from an Edit screen in Jira Service Desk. In the example, it's an issue of request type = incident. I don't wan't to...
How can i achieve :- 1. If i need to know till how long my incident is pending 2. When it came to a particular status say - In progress
When the change implementer is adding the implementation details, I want them to respond to a question, "Was this change implemented at the approved date and time", or something like that. If they sa...
I installed source tree. I created new account. However I can't login.
I have one customer with two different services delivered from our company. They want to separate Jira tickets from the two project in their login to Jira service desk. Is that possible?
in the general configuration / settings /mail /incoming mail / i cant add SMTP only pop and imap
Need to add estimated and Actual hrs for a task, what are the steps to do the same
Hi, I would like to change get the last transition date, how do I change this script runner script to do this? Many Thanks Kevin package com.onresolve.jira.groovy.test.scriptfields.script...
If I follow the steps and click the hamburger menu, there is no option to create a user from there. So the manual doesn't seem up to date and how to add users, and I'm out of ways to try.
Hey, ive created a few areas in confluence with the same structure in the side navigation: - Overview - Pages - Blog - Configure area Just now the pages menue in all areas are gone, but...
Hello, I would like to give permissions to a group/a user that they can edit a specific issue type which has a custom workflow. Is it possible to do that? Thank you.
...ink is empty. Here's the last thing that didn't work. if((issue.issueType.name == 'Improvement' || issue.issueType.name == 'New Feature') && !cfValues['epicLink']) { return false; } return true...
Normally, visibility of fields in JIRA is configured with Field Configurations and Screens. The field needs to be configured for the issue type and for the screen to become visible. I have different...
To help visualize what's happening: I'm in my active sprint view where I see 3 columns First status is "Open", next is "In Progress" and third is "Done | Closed Won't do" Recently a lot o...
I have recently upgraded 7.7 to 7.9 since after upgrade the board issues/backlog is faded out and and cannot be clicked on any issues screenshot has been attached Is there a way of disabling that ...
Our sales team would like to see on one sight how satisfied a customer is, therefore I would like a traffic light system. It should be possible that the service desk agents set the traffic lights for...
I am using an out-of-the-box workflow for Service Request Fulfillment with Approvals. The approval is added upon create. See the attached screenshot of the workflow. Every time I ad...
How do I import image files like .pdf or .jpeg?
URL: https://jira.domain.tdl/secure/admin/AdvancedApplicationProperties.jspa Jira Version: 7.9.0 System: Ubuntu 16.04 Docker Compose Database: PostgreSQL # jira.date.picker.java.format English...
I would like to export the content of different Comala workflow reports to Excel. Is it possible?
Have you ever looked at a tool and seen how people use it, understand it, and work within it. Then suddenly you understand that the tool is much more than anyone had anticipated? You finally understa...
I put the wrong Jira issue in a commit which caused 2 PRs to show in 1 Jira issue. More precisely: A commit against Jira issue 1 referenced Jira issue 2 in one of its commits. Jira issue 2 no...
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