Hi, i may ask a very premature question. I have suggested to my boss about using JIRA service desk for our Service Management team. However, he keeps insisting that it is not ITIL certified especial...
Hello! Next week some Atlassian Product Managers will be in Singapore. We would love to speak to our local customers about how they have been using our products. So if you are based in Singapo...
We are very new to Jira. I thought we had to create a workflow for our project and attempted to activate a workflow in what I thought was my sandbox. It was the actual project. Now it looks like all ...
We updated confluence datacenter license in console and during recycle after few days it is forcing for setup wizard for server to datacenter migration. My business now decided to go back to server l...
Hello, I’ve been looking for the answer for couple of days but can’t seem to find it anywhere :( When trying to create an issue with BUG type the epic link field doesn’t show. Is that normal ? When...
I get this message when I try to add a user as a watcher to an issue: There was an error adding watcher User 'admin' is not allowed to add watchers to issue 'SCSP-47' How do I fix this? I though...
We just performed an upgrade to 5.11.1 primarily to take advantage of a plugin that removes the approval should user make any commits post approval. Upgrade succeeded, however the bitbucket service ...
Hi, I want to add one extension/plugin/Macro to JIRA or Confluence, but I am not sure if it is doable. So I want to email to ask. My objective is : 1) Someone visits the my page, input some i...
after setup confluence, whenever I click create button, always below image is shown. could you show me the way please?
I have a number of links to PDFs on my Confluence site, they just open up on the page. Recently and on a few occasions the links have stopped working, instead of opening the PDF they are simply refre...
We are rolling out JSD for our IT support. There are a couple of categories (example - vehicle radio) where it would be great to have the client choose an available time slot to schedule the work ve...
Customfield_102090 is a required field. My Requirement is : when i am creating a story then Customfield_102090 value from Epic should copy to the story . What i am facing : since t...
We want to post somewhat sensitive docs/images to the Wiki and we want to share it with only people who have access to the Wiki site (page is on restricted access). I'm still reluctant to do thi...
Hi, How would I achive the below using Adaptavist's Behaviours Plugin Scenario: we have two single line text custom fields. I would like to know if there is anyway to enable/displa...
Hi All, We've experienced an issue today in our Jira Cloud instance where an issue was created in the wrong project. This was not a user issue. (Not PEBCAC). ____ The issue works like this: 1. T...
Hi there, I am trying to copy fixVersion release date to a custom date filed. I am not quite clear on how to update the custom filed. Can someone help? import com.atlassian.jira.component.C...
Is there a way to send email when a user is added to a group?
I remember in previous versions that there was an option to turn off the Auto Complete feature. I use Advanced Searching exclusively, and I find that the Auto Complete feature is more in the way than...
I have a user that is unable to change the start date on an unreleased version in a project. They are able to edit the start date and enter a new date. However, the date reverts back to the previous ...
Hi, I am trying to build a filter but when I pull the date, I see data has different display of field in the same column…some show hours and some show dates. I need it as date and time b...
When I try to move a kanban issue into the verification lane, I get a pop-up called "Resolve Issue." I don't wish to Resolve but my only options are Resolve or Cancel. Thanks.
Hello, I'm new here, I want to know if there is any way to pass the attachments from one issue to another by api rest api in java Thanks!
The "ESC" keypress removes the popup used to create an issue and all the work done till then in updating an issue is lost. Is there a way to undo the Escape key press and recover edits tha...
After migrating Confluence to SQL server it does not show sidebar content. Screens attached bellow. Logs: 2018-06-13 16:56:57,438 TRACE [Indexer: 2] [type.descriptor.sql.BasicExtractor] extract ex...
I see that this is an option for the cloud offering, but what about on-prem?
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