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Server 7.10 installer hangs on Windows 10

Tom Castelli
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June 25, 2018

I'm trying to install a trial version of Jira Server 7.10 on Windows 10.

I have downloaded the installer and run it as administrator.  It goes through the first "We are setting up the install wizard" progress bar, then prompts for my password.  Then nothing.  I can't run a new instance.  Task Manager shows three instances of the executable, sitting there doing nothing.

Suspecting some corporate firewall thing, I downloaded and extracted the ZIP version of the installer.  Running start-jira.bat as administrator from the extracted folder shows a quick command line window that closes itself before I can read the text.

Similarly, running ./start-jira.sh in Windows PowerShell (as administrator) opened a new command line window that seemed to run the batch file and then exit, too quickly to read it.

I tried the -fg switch and redirecting to a log file ( ./start-jira.sh -fg > jirastart.out ), but the log file was empty.

Where do I go from here?

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