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I am working on integrating JIRA with GSMT (service desk management) where a problem in GSMT will be linked to JIRA. All the communication between these two system would be through email. A problem i...

• Question
• jira

Is there some way people can be sent directly to a space when they have created an account?  We have self sign-up now, but after account is created they first get three choices, something like ...

• Question
• confluence
• dashboard
• permission

We have certain customers that we would like to set up with e-mail and password. Is that possible? Or are they required to be agents?

• Question
• jira-service-desk

Hello, I am trying to get the comment body of all comments by a particular user to be put into a custom field, but it's not working. (Using ScriptRunner by the way, and JIRA Software server 7.3.5) ...

• Question
• jira
• script-listener
• scriptrunner

Goals: Not specify tests through checked in code Use VSTest.Console Execute all tests in a single result file Have Bamboo read results I have 1-3 working using a powershell script I wrote.&nbs...

• Question
• bamboo

Hi, Im trying update a user property when an user is added to any group. Im using "Events: GroupMembershipCreatedEvent" to trigger when ever a user is added.  Is there a way to find out to wh...

• Question
• adaptavist
• jira
• scriptrunner

It's hard for users to remember to use the Assign button when they are trying to add a comment and assign to someone. Would like users to use the Assign in this case so than watchers get just one ema...

• Question
• assign
• comment
• jira

I'm trying to copy the value of the "Epic Link" custom field into other label custom field I have ("Feature Link", 'customfield_10602'). Here is the script listener code I wrote: import com.atlassi...

• Question
• api
• custom-field
• epic
• jira
• label
• +3 more tags...

Hi, I have created an issue and updated the due date. Due to some constraints, not able to meet the due date and changed it to some future date. How can i capture the previous due date and the curre...

• Question
• jira

Hi, Firstly, I apologize if this post is a little unclear, I'm still trying to learn the lingo here - so I'm happy to try and clarify anything below! I am trying to build a simple workflow to assig...

• Question
• custom-field
• insight
• jira
• jira-service-desk
• workflow

Hi, I'm testing Jira Service Desk! So I have created a "project" with some prefilled data which is fine so far. To test customer communication I have created an additional customer using my own em...

• Question
• jira-service-desk

A weeks ago I found article about chevening scholarship interview, sample questions and answers, then I saved this page. Now when I opened this page it said that: "Board not found. This board may be...

• Question
• administration
• board
• trello

For this week's Friday Fun I thought it might be nice to take a quick quiz to discover our Reading Personality! Click HERE to take the quiz! I'm a book lover and an ISTJ (Myers-Briggs Type Indi...

• Discussion
• friday-fun
• off-topic

After a new interface change, I am looking for a field - Original Estimate and can not find it. It takes a lot of time figuring out new workflows and GUI for Jira. I can say for sure - this is a terr...

• Question
• atlassian-support
• jira
• jira-cloud
• new-ui-2018

I want to know the variable value or path of JAVA_HOME variable.

• Question
• confluence

Hi all, Been using JSD since November 2017. Placed the Customer Portal link in a frame within our site via a Contact Support link. Has been working fine ever since, up until this morning when we ge...

• Question
• jira-service-desk

Hello All, We had an issue today regarding updating a jira issue. One of our user reported that few epic of their project is being updated by another user who is not working with them. When we chec...

• Question
• jira

I use LDAP synchronization for user authentication and therefore I assigne user groups to grant permissions. Unfortunately I have the problem that not all users of the user group get the appropriate ...

• Question
• confluence
• ldap

I have an automation rule with the following pattern (Advanced view in ""): WHEN Issue created IF Issue matches "summary ~ license AND request-channel-type = email" THEN Edit request type "license"....

• Question
• jira-service-desk

I re-created the index from scratch like discribed in one of your support documents. - No change. Then I checked the suggestions from this support document: https://confluence.atlassian.com/confkb...

• Question
• confluence

I have sucessfully setup an application link between Confluence and Jira - on both sides the link status is "Connected". However when I want to use the JIRA macro in confluence and I am asked to "Log...

• Question
• application-link
• confluence
• jira

Using the gallery macro, I get several photo's which look very stretched, and thus ugly.   Is there anything I can do about this?

• Question
• confluence

Dear list, we need a regular test and training server as a copy of the production Confluence system (so we train on current data). While trying to setup this copy, I have troubles finding locations ...

• Question
• confluence

While migrating projects to a new JIRA (by export -> import), the SCRUM history is not being migrated. Doing a complete backup -> restore would overwrite the settings+projects already on the ne...

• Question
• jira
• migration
• scrum

Hello, I need that Jira show me through advanced search the tickets in which a certain user has made a comment, is it possible? How?

• Question
• jira