We are migrating from Server to Cloud soon for one of our business unit and I have tried to study aspects for migration. I am creating this discussion to have your experiences on few of the concerns ...
I have two Nfeed custom field (says A and B) in my Epic Edit Screen. I want to set options in field B based on value selected in field A using Behavior. I getting value from A but no able to set valu...
Dear all, we face the following issue. At the beginning the SLAs for two type of requests were all in Time to First Response - for incident and SR, but after that we've wanted to report o...
Hello, If a user is assigned to multiple projects then the user work is logged in respective issues under each each project. Each project has a different team lead (approver) - Is there a way for a...
Hi folks, Running into an issue whereby Windows Firewall is blocking my users from accessing my Confluence instance available on our intranet. Confluence is installed on a Windows Server 2016 m...
We have installed Bitbucket, JIRA and Confluence data centers. But, how do we check and confirm whether these tools are properly installed and configured.
We have installed JIRA DataCenter. How are indexes are created under default location i.e <JIRA-HOME>/caches/indexes. But we need to use the custom path. How do we do that. Please suggest...
Hello I wanted to get rendered velocity template in string variable but i can't find how to do it in JIRA. Can someone explain this?
Hi, I am getting no directory exist .I have made around 30 changes but still same issue. I am trying to install NPM so to build my angular application but it is giving some error.Also...
Hi all, I am trying to set some fields as "required" inside a request type of my service desk, but it seems impossible to set the drop-down menu with the "yes" option. I click "update", but nothi...
I am able to create a repository via REST API but now I need to add a secondary remote to the repository, specifically a remote to a gitlab repository. What I usually do from command line is: gi...
I have raised a support ticket CA-509065 for which I need faster suppport
Hi, we're using Service desk project called SUPPORT and create linked issues to an Jira Software project called APP if a issue is confirmed. The linked issue is linked with "is caused by". After cl...
Hello, i want to reproduce a transition from an older version of jira v6.2.3 to a 7.4.1 but i cannot because the project role "users" is not selectable anymore. when i click on the option assigne th...
Hello, I am a new Jira user and I am trying to understand how it works. When I open the agents' portal (as in the image below), I see all the requests from my customers with relevant information in...
Hi Is possible that jira copy the issue automaticly?? Issue created one time, but 4 copy of this same issue created Simultaneously and now not exist 4 copy of this issue!! originally 4 c...
Hi, We use JIRA for change request(issue type =Change) and have a separate workflow configured. Wondering can we restrict people editing Description field after its been approved (one of the status ...
I've set up an Automation so that the status of a ticket is changed from "Waiting to customer" to "In Progress" when a customer replies. This is the transition: WHEN: Comment added IF: Issue matc...
Hey there, we are currently setting up a new telephone software (nFon) for our Service Desk team. nFon is able to record a message from a customer and send it as an attached .wav file to our help de...
We've apparently created 2 work spaces for holycorn5 and holycorn for the same mail address, but've paid only for the account holycorn. How is it possible to transfer informatio...
Please help me to get my payment details for this account
Hi, multiple times a day I get the notification that the application links health check failed. When browsing to the support tools section the error shows, but when visiting the application lin...
Cuando accedo a idiomas compatibles y pulso sobre: Cambiar el idioma predeterminado, me dice: No se pudieron guardar los cambios. Vuelva a intentarlo. NO PUEDO CAMBIARLO!!!
...ira --http-port 2990 --server 0.0.0.0 --jvmargs -Xmx2024M -DskipAllPrompts=true A huge amount of dependencies are downloaded every time it runs, it lasts for approximately 5 minutes or so, other c...
Hi, I have my all documents(.doc) with having images are in Sharepoint, I am looking to migrate to confluence. I need to have some idea, as I do have huge number of documents needs to be migra...
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