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So this one has been puzzling me for a while. When I go into manage add-ons, and I click on any of the user installed (read 3rd party) or the larger Atlassian plugins, to see the information to updat...

• Question
• app
• configuration
• jira
• jira-administration
• jira-server
• +1 more tag...

Using the following method to rename a stash, https://stackoverflow.com/a/35549615/640307, the new name is not reflected in SourceTree - version 2.6.10.0 I've tried the following: 1) View - Re...

• Question
• rename
• sourcetree

I recently changed workflows on a project and I've mapped statuses to the right column, but I am unable to map issues with a Backlog status to the Backlog on the Board. As admin I should be able to s...

• Question
• cloud
• jira
• jira-cloud

This is my code: from jira import JIRA options = {'server': 'https://myaccount.atlassian.net'} jira = JIRA(options, basic_auth=('username', 'password')) and it says  Got recoverable error f...

• Question
• atl-adm
• developer
• jira
• jira-cloud
• python
• +1 more tag...

Getting some peculiar behavior when trying to troubleshoot a user macro. We have created a user macro to generate a button designed o add different color buttons to link to internal or external...

• Question
• atl-adm
• confluence

...howTransition == true); and the above condition hides workflow button "in-progress". And it is a desired behaviour. However, when I use post-function of another issue to make above transition "in-p...

• Question
• atl-adm
• jira
• jira-server
• scriptrunner
• server

Last night I asked this question about an issue I encountered while upgrading JIRA from a very old version to the latest version. This morning I look to see if there were any answered and discov...

• Question
• feedback

I've setup a project with dedicated issue types and have received the following request for one issue type : 1. Is it possible that USERS see ALL the fields of this issue but for customers that we...

• Question
• cloud
• jira
• jira-cloud

Good morning,   Due to our configuration in the project we have some files (aka pom.xml) that hold the version number. Each branch much hold the actual version number, thus we need to pre...

• Question
• bitbucket
• bitbucket-server
• server

Hi community! Here's my conundrum that I'm trying to solve. Normal behaviour: A ticket with status "Waiting for customer" will transition to "Waiting for support" when the customer leaves a co...

• Question
• jira-service-desk
• transition

Hi Community, I am trying to get the email from a issue with: issue.getReporter().getEmail() But unfortunately I received an error "cannot find matching method". I need to compare this email addre...

• Question
• compare
• email
• groovy
• jira
• jira-server
• +3 more tags...

We are planning to migrate our JIRA aplication to another server which uses Windows Server 2016 as operational systems. I could not find any specific information if JIRA 7.2, core and software, does ...

• Question
• jira
• jira-administration

Hi, I would like to have a filter showing which sub-tasks were not created 48 hours after the task (parent issue) was created.  There is a mandatory field "Number of Scrubs/ Sub-tasks" which i...

• Question
• jira
• jql
• scriptrunner

I got a question from a customer requesting me that in case a ticket is opened for certain issue and still not solved then you cannot open similar ticket and the statement mentioned is "&nb...

• Question
• jira-software
• jira-software-server
• server

Hi there,   I would like to migrate my documentation to Confluence. Wether it has something to manage changes in the requirements? I would like to have some sort of widget/tool/macro which wou...

• Question
• confluence
• confluence-server
• server

I am using Jira Service Desk Application 3.3.0-OD-1000.4103.0 I am not able to create severity and unable to create workflow in jira. I tried to follow documentation https://confluence.at...

• Question
• jira-service-desk

Hi Community!   We are trialling Service desk for support as my Dev team use Jira for Development. I can't seem to see where we can sync comments e.g I create a dev ticket on Jira which...

• Question
• jira
• jira-service-desk

Hi, I'm trying to get some information using JQL via REST API, but I got this: { "errorMessages": [ "Internal server error" ], "errors": {} } Even if I use the following simple request, still get...

• Question
• api
• developer
• gadget
• jira
• rest-api

When working with hybrid in-house staff and off-site contracting resources, I find it hard to enforce my rule of always merging with our mainline development branch before committing new code, in ord...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I've installed the addon "Security Fields and Attachments" and configured it in my project. Now I would like to use it in JQL, but it gives an error "Field 'Amount' is not searchable, it is only sor...

• Question
• addon-ru.atlasteam.jira.plugins.security
• custom-field
• jira
• jql
• search

To spice up the Queue names in ServiceDesk, I used Unicode icons embedded in the text admins can edit to name queues. In the newest versions of Chrome, FF and Edge on my Windows 10 system, everythin...

• Question
• jira-service-desk
• jira-service-desk-server
• server
• utf

I'd like to understand exactly what is deleted when I remove an account.  http://help.trello.com/article/749-deleting-your-trello-account doesn't give much in the way of detail.   Fo...

• Question
• trello

I need to get notification, when anybody of Project Administrators or local admin change (add or remove) users in "users and roles" section in project. In settings i see this events in log and wan't ...

• Question
• audit-log
• jira
• jira-administration
• jira-server
• notification
• +1 more tag...

How block internal projects for internal users?   

• Question
• jira-software

When looking to configure the Service Desk widget, I click: Settings>Widget   Unfortunately, I am presented with the following error message:  "We can't load the widget right now. Tr...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud