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unable to add severity and create workflow in jira

Khushbu Rani
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July 10, 2018

I am using Jira Service Desk Application 3.3.0-OD-1000.4103.0

I am not able to create severity and unable to create workflow in jira.

I tried to follow documentation https://confluence.atlassian.com/adminjiracloud/configuring-statuses-resolutions-and-priorities-776636333.html , but i am unable to see  settings icon (Steps : Select the Jira icon (, or ) > Settings > Issues.)

in jira. Please help

1 answer

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Nic Brough -Adaptavist-
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July 10, 2018

My guess is that you don't have the admin rights to be able to do this.  The settings icon won't be shown if you don't.

Khan Khan
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February 2, 2025

payamnt

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