Is it possible to add multiple users to a group, via a CSV import of some kind? I need to add over 100 people to jira-servicedesk-users and jira-software-users and only seem to be able to select indi...
Is there a way to show the connection between user stories and test scenarios? For example: how many user stories do not have an associated test case? Thanks!
When clicking on the link of a related article in the Service Desk widget, you are taken to the confluence space. Is there an option to make these links go to the portal of the service desk?
We have a request open and other Customers that are Request participants to on this ticket receive email notifications of activity on this ticket. We have setup a single request with this particular...
Hi, This might be impossible but I had to ask. Here's the business scenario, the client wants to disallow a request for the next day starting at 2pm of the current day. The form has a custom Start ...
Hi, I wonder if anybody else is experience issues using bigpicture. I guess the application was recently updated and I cannot access it properly. The message is App is Not Responding, Wait or Cancel?...
def Systemtype = getFieldById("customField_27600") def Printer = getFieldByName("Printer/Scanner") def other = getFieldByName("Other") import com.atlassian.jira.component.ComponentAccessor def cu...
Is there any function that a project admin can move any JIRA from one state to another even if it is not a part of the workflow. Example: 1. Open > Assign > Work > Test > Close 2. Curr...
Je suis administrateur, j'ai fait le plan, en premier lieux il m'apparait running avec 0% arpès ca plante "failed". Quelqu'un peut m'aider svp?
Is there a way for Cloud accounts to allow for whitelisting users to access a page within a restricted space? Everything I'm finding seems to say that page level restrictions can only be further rest...
Hi, The field "Epic Name" is confusing for our 2000+ users, so I would like it removed. But I can not remove it, or make it optional. So... next-best would be to copy the field "Summary" to...
Starting a new installation of SourceTree on windows PC (Windows10), I'm getting error : Log in to continue - Log in with Atlassian account Something went wrong while attempting to validate your cred...
Hi, everyone! Several years ago we created our own (custom) resolutions. Now we want to delete it. But there is a problem. We deleted custom resolutions in Admin -> Issue Attributes -> Resol...
When you write a word in the summary field of the service desk portal, you can have confluence pages according to the labels, but just in the summary field, how can we do that for another field, in t...
I use https://trello.com/add-card to create cards from websites, because it's browser-independent. However, I find that more often than not, the description and image that it uses from the websi...
Looking to bounce some ideas off someone. I have a service desk project that supports internal/external users who use multiple proprietary websites. Trying to come up with a meaningful workflow that ...
If mentioning a user within a comment by @ it only will show the first 5 found users. Not all available users with entered name are shown. How this number can be increased? Or even better, how the ...
Hi, We're migrating to Service Desk and want to be able to search our online documentation when someone searches the Knowledge Base. It seems counter-intuitive to copy and paste all of the content f...
I would like to configure the Team field. I've been unsuccessful finding info on how to unlock. Looks like there is a help page for Server, but we are on Cloud. Also, I'm uns...
I am planning to write a REST API Plugin to create/delete users from confluence server 6.6.7 hosted on our server. As there are no API available for user management, we are planning to write a rest A...
For some reason, a few weeks ago Trello started placing new comments on cards at the bottom of the comment list instead of at the top. It is really throwing off my work flow because I have to scroll ...
Hello, I've recently started my new job and I have been asked to implement a service desk system for them to use. Having managed and implemented service desks at previous jobs, I was surpris...
We have multiple departments all using the same JIRA Cloud instance and using G Suite for user management. Each department has different requirements in terms of plugins they require. Is it poss...
...ommentInfo, true) log.info(issueForComment) invalidInputException = new InvalidInputException(issueForComment) } }
Morning, So we are in the process of setting up customers in our JSD we currently have Atlassian Access and have setup our JSD team and admins for SSO. However, we are running into difficult...
| Subject | Author | Posted |
|---|---|---|
| 4m ago | ||
| 17m ago | ||
| 20m ago | ||
| 32m ago | ||
| 33m ago |