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Hello -  I am wondering if it is possible to send a JIRA notification based on a date that's chosen from a date picker custom field. Is such a configuration possible in JIRA? I'm not sure how t...

• Question
• date-picker
• jira
• notification

The client selects the component when creating an issue on the support portal. I have several clients for whom I developed programs (components). How to restrict the visibility of component...

• Question
• cloud
• jira-core
• jira-core-cloud
• jira-service-desk-cloud

Hi guys, we have already an existing project with many issues distributed through all columns but the Time Tracking field was set as an optional since project creation. My question what would be the...

• Question
• jira-software
• time-tracking

We're trying to migrate from HipChat to Slack. For our Service Desk, we had two rules, one which sent a message if ticket was created, and a separate one which sent a message when the assignee was se...

• Question
• cloud
• hipchat
• jira-software
• jira-software-cloud
• slack

We moved our confluence server from a private hosting to the Atlassian cloud. Upon importing, all the pages show long ID's for those who created and last edited a page. These correspond to the users'...

• Question
• cloud
• confluence
• confluence-cloud

Hi, we have three Jira instances at hand we want to consolidate into one (new) instance. For the time being we do not have full admin access since the Jira instances are managed by a different team....

• Question
• jira
• jira-server
• migration
• server

I want to make description have panels in them by default. Is there a way to do this with the cloud version?

• Question
• cloud
• jira-core
• jira-core-cloud

To move the DB from Oracle 11g, we plan to migrate the Confluence current version: 5.8.18 to Postgresql 9.4

• Question
• confluence
• confluence-server
• server

I just created a board but it seems that the UI is not functioning correctly. The problem is I cannot delete it. Please help There is also no delete option on the Boards list.

• Question
• cloud
• jira-core
• jira-core-cloud

...bsp; Agents work on Jira Service Desk. They can communicate with both customers and collaborators through comments: public comments with customers, internal comments with collaborators.   C...

• Article
• agent
• collaboration
• customer
• jira-service-desk
• licence
• +2 more tags...

According to the Documentation, we should be able to enable the autoincrement. However, this option is not available in the version 6.10. Is there any option I need to enable or with the ne...

• Question
• confluence
• confluence-server
• server

I have an unstable server and need to setup Confluence again (after completely wiping the server) How can I make sure I can backup my confluence in order to restore it after new installation Are ...

• Question
• confluence
• confluence-server
• server

Hello I try to create a create to find issue containing a string in the summary. But the results are not correct. for instance I have a query : project = "Projet Name" AND summary ~ "config*" Tho...

• Question
• jira-core

Hello,   i have a question about the preview of all the issues. Currently when i go to a project, i get to see a list of all the open issues. But i can not see which issue is assigned to whic...

• Question
• jira
• jira-service-desk

Hi, If a user is de-activated in jira and then tries to log into the application, the system says "Username/Password" incorrect. But still he/she is able to change his password and trigger a passwo...

• Question
• jira
• user-management

My current setup is on all one server instance: - Standalone Linux Server - CentOS Linux release 7.5.1804 (Core) - Standalone JIRA Service Desk v3.11.1 (installed w/provided .bin file) - Stan...

• Question
• confluence

Currently running Bitbucket v4.7.1 on Linux and there is a requirement to install a second instance on same server. I require advice on how to do the install where there is an instance already instal...

• Question
• bitbucket
• bitbucket-server
• server

I have already looked at the related link, but no dice, sadly. I specifically have tried deleting `confluence.cfg.xml` and resetting permissions on both folders multiple times, but it still gives me ...

• Question
• confluence
• confluence-server
• server

Back in 2010 I hadn't been using the Atlassian tools (JIRA, Confluence, Bamboo) that long and I started searching online to see if I could chat to other users primarily about how they used the produc...

• Discussion
• topic-tuesday

Hi how secure are confluence wiki when all of the IT servicedesk wiki are up in the cloud ? 

• Question
• cloud
• confluence
• confluence-cloud

The literals translates with InProduct in the Boards don't work when I use Microsoft Edge

• Question
• jira-software
• jira-software-server
• language
• server
• translate

I have been trying to install Jira Software on a new server however something goes wrong. I can install the software, then choose to setup Jira myself and point it to the DB I have created. The test...

• Question
• jira
• jira-server
• server

 Hello Our JIRA instance hosts a lot of projects for multiple customers with remote access from our partners. Because of confidentiality issue, we expect a user cannot gain access to any other ...

• Question
• jira
• jira-server

How I can handle the Branching model - Automatic merge  through the Hooks ? We want to enable this option for all new repos.  

• Question
• bitbucket
• branch
• merge

Hi all, I'd have two questions: Is it somehow possible to change the email address of an existing costumer? And is it possible to move a costumer to another organization and keep his already creat...

• Question
• jira-service-desk