missing Excel exporter in Jira 7.6.9, any suggestion to bring it back. Can anyone suggest there other options for bundling exported formats such as PDF and Excel in one plugin?&nb...
I have a story with 4 sub tasks. Each sub-task has to finish in a specific order. Each sub task is assigned to a different person on the team. The team is not co-located and not 100% allocated ...
I want to update the meeting blueprint and include decisions as part of the meeting notes template. How can I do it ?
I'm trying to create a custom view that includes all status except for archived where I am the reporter and/or the assignee. Currently I have it set up like this, but archived tic...
Where to I go to see the Project role assigned to a Customer Service desk, manually added customer. If I go to Projects-> customers - [ this will show the status ( Activated / deactivated...
Hi all, So I read over the documentation on how to setup up approvals in Service Desk, however, the list that the users can pick includes ALL users. Then the requester can just pick his cowork...
We have a user with the following attachment permissions: Can create attachments Can delete own attachments Cannot delete all attachments As an admin, when visiting the ticket in question,...
Hello Folks, I have been struggling trying to figure this out! We currently have a custom field called "Team" which contains over 16 unique Engineering Teams in our company. All ...
Hello: We have issues at Portfolio level that are tied to multiple teams, but only one of the teams are showing at the Jira level. Is this expected behavior? Thanks
I've added custom statuses to my Next-Gen project, but when I go to set the status only "To Do", In Progress" and "Done" appear. Why don't I see my other statuses?
Using JSD for a project and we also have JEMH for mail handler. Is there a way besides adhoc notification to keep attachments with notifications? We have multiple transitions and we would...
hi, our subtasks contain a field called quantity. each issue contains 10-40 subtasks. I was wondering if jira can sum up the total of all of these subtasks and populate that total in the field...
hi the issues I have contain subtasks, the parent is what is called a booking which containers anywhere from 10-40 sub tasks. at times some of the subtasks would need to be moved (or we call t...
I've been working on a BitBucket pre-receive hook plugin for work. This plugin is intended to take the diff for every change and run a custom scanner on the changes, rejecting the commit/edit/etc. if...
We have Jira set up such that we have to set up every user for support tickets. We generally collect the setup information via (wo)manned telephone lines. Our outbound email is some...
We have Jira Server 6.3 setup in our environment. We have the following requirements to work with. We are in process of setting up our own "Release Management board" in JIRA. Requirements as f...
Is there a fix for the ability to perform any of the features (font color change, strikethrough, etc) in the various text boxes (acceptance criteria, description, etc). When we try to change the...
Is it possible to route a Bitbucket Smart Mirror's SSH requests through the HaProxy Load Balancer that's fronting a Bitbucket Data Center instance? Don't seem to be able to find info related to...
I am using BigGantt cloud. I have a lot of Programs. I create new Programs all the time. I follow the same steps every time: 1. import the issues into JIRA from .csv 2. ...
When the user has their profile set to português(Brasil), the date is showing an error due to the Jan needing to be jan and Fev needing to be fev. Is there anyway to resolve this?...
Our software dept here runs Jira. I was asked to set up a Jira Service Desk for outside customers. I may be misunderstanding this but under Customer Permissions / Who Can Raise Requests I chose 'Cust...
I am onboarding some new technicians to our helpdesk and they are being prompted to set up new spaces via the onboarding menu. They do not have the option to skip this. We already have our spaces set...
After importing a site backup into a new production machine, we can no longer see previews of attachments. What is strange is that in a previous staging instance in which we performed the same site b...
I would like bring up a single Confluence instance in AWS Cloudformation and, using only userdata, install Confluence and connect it to an existing AWS RDS instance where it's data is stored. Is this...
We have an internal service desk (that is, for employees only, access granted via the same access that grants our internal Confluence). Occasionally, people want to be able to share their issue...
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