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My boards have disappeared

Leanne Webster
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 3, 2026

Hello, 

I had trouble getting into my account and when I sent recovery it said it looks like i'm new and when I logged in there wasn't any of my baords available. 

I have checked for closed boards and there's nothing there 
I'm the only person able to access my account and it has been verified. 

 

I don't have any URL's for boards as i haven't shared them anywhere else. 

Please can someone help recover these. 

 

Thanks, 
Leanne 

1 answer

0 votes
Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 3, 2026

When this happens, it almost always means that your main Trello account is using a different email address than the one you've just used to log in. You could also check your email accounts for any notifications from Trello to confirm which email address is associated with the Trello account.

A board URL would also help. If you used any of these boards recently, could you try checking your browser's history to find the board URLs there?

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