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I dont want users accidentally changing issue types so, I would like this to be  an admin only feature. How do I do that ?

• Question
• jira-software

Hi together and happy new year,  so I have a question: I want to deactivate some SIL Scripts in our Jira, but not delete them. I tried with /* at the beginning, but I can´t save the script (see...

• Question
• jira

My company is hoping to expand the work that the sync between Trello and Google Calendar can do. What we would like to do is sync it so that when a card is moved from one column to the next, it trigg...

• Question
• trello

Via Python and the "requests" package, using the REST API, I've written scripts to read and write the contents and add attachments to Confluence pages in a particular workspace. Before each transacti...

• Question
• atl-adm
• confluence
• confluence-server
• rest
• rest-api
• +1 more tag...

This morning, I noticed an issue that did not transition when it should have. We have an automation rule that will transition an issue if a customer comments on it (depending on the status of the iss...

• Question
• automation
• jira
• jira-server
• server
• user-management

Hello Team   I relized that there are many proprieties to use in jira , so i dont understand which are related to status and which are related to transition ?   Regards 

• Question
• jira

When Atlassian applications are mission-critical to an organization's success, it's just as critical that those applications have proactive guidance and reliable support to help ensure success. We'r...

• Discussion
• atlassian-support
• enterprise
• service

Team, We have our own complex way of releasing software's and we have been using JIRA for the past few years.  We have lots of issues with the different projects that we have created in JIRA. C...

• Question
• jira

Apologies if this is too obvious a question but I can't find the answer online! I want to set up an SLA such that certain issues are resolved within two days. Support is only offered 9-5 so I'm goi...

• Question
• jira-service-desk

We currently have Jira Server version 7.12.0 loaded and it is tied into our LDAP server. When users go to login to the server and fat finger their password the login page just sits there with the spi...

• Question
• jira
• jira-server
• server

Roadmap planner will not allow me to edit any of my existing bars in any way and I can't create new ones either because the save button is off the screen. I have seen this bug in Chrome and Safari. H...

• Question
• cloud
• confluence
• confluence-cloud

Hi I have my own Jira sql request on Microsoft SQL SERVER Manageemt studio I want to put this request to Excel I need a button on jira software that give me result on Excel Please help me to choo...

• Question
• jira
• sql

Its a New Year for us all and we can't wait to see what it brings us!   Our group will be celebrating its 3rd Anniversary in March and we have many exciting meetups already in the works.&n...

• Discussion
• ace-columbus

Is there a way to run a report to capture tickets created for a specific date and time parameter?

• Question
• jira-service-desk

I have been working on a Kanban board on an Ubuntu computer in Chrome and everything looks great. I am ready to send a link to others and for that I need to use my Windows computer, but strangely, I ...

• Question
• jira

Hi,  Is there an AUG discount code for the Atlassian Summit coming up in April?  I'm looking forward to registering and attending. Thanks, -Barb

• Discussion

I have unknowingly bought a SSO plugin which I do not require, I need a SSO plugin but from a specific vendor but the one I bought is from a different vendor and might not solve all my purpose (Names...

• Question
• confluence
• confluence-server
• server

I saw that it was suggested in couple of places but ignored by most of the experts as if that is not even an option worth responding to

• Question
• jira

I am Using Jira Software. I had Set up Incoming mail with Created users Option. When User[ Have both Software & Service Desk License] created a ticket, ticket got created. But reporter is not g...

• Question
• jira
• jira-server
• jira-software
• server

I am working to find a list of users who have "Subscribe to all blog posts" checked in user email settings.    The closest I could find is here: https://confluence.atlassian.com/confkb/m...

• Question
• confluence
• confluence-server
• server

I would like to know if it's possible to export the test repository in CSV file and also if we can copy the test repository from a project to another project?   thank you!   david 

• Question
• jira

Hi  I am currently working as a Technical Lead in Cprime's Manged Services division and work on Atlassian Migration Solutions for Atlassian Products (JIRA, Confluence, Bitbucket, Crowd). I per...

• Discussion

I am new to Jira and recently created a Kanban board to start plugging away at an immense backlog our developers must work through... I am needing a quick report that will show me -ALL tickets under ...

• Question
• jira-software

Hi people, I'm trying to import Service Desk projects into my new instance. I've had some experience with importing software projects but never with SD projects. What are the configurations I need b...

• Question
• jira-core
• jira-core-server
• jira-service-desk
• server

I currently use ServiceNow's Service Catalog for employees to request access to systems, shares, etc.  There are many approval workflows for specific requests that would require review and ...

• Question
• confluence
• jira
• jira-service-desk