The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issue Not Found

Arokia Joseph
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 2, 2019

Hi ,

I get an error: issue not found when i try to log hours to the issue.

 

Regards,

Suresh

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Tom Lister
Community Champion
February 3, 2019

Hi @Arokia Joseph

some quick things to try

-refresh issue page first

-check you are logged in 

-run a reindex

if none of those work, can you share a screen shot of where you try to log work and the error page you get 

Tom Lister
Community Champion
February 3, 2019

Hi 

Indexing is as described here

https://confluence.atlassian.com/adminjiraserver073/search-indexing-861253852.html

You need an admin permission to access it.

Arokia Joseph
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 3, 2019

Hi Tom, Thanks for your response but the issue is not resolved. Please find the screenshot of the error for your reference.

Jira Error.png

Tom Lister
Community Champion
February 3, 2019

Hi

That looks like a plugin screen. Tempo?

Im not too familiar with that.

Guessing - Does the issue have all the tempo fields set like a account ?

TAGS
AUG Leaders

Atlassian Community Events