Hello, Only in my second week of work at a new employer, and using it here is my first time using Confluence. Our version is 6.9.0. I think that we host our own server, i.e., we're n...
I see the person creating the issue is receiving an email, however the approvers aren't receiving anything.
There is webhook for Jira to send updates to an external application. There is also a user account created for Jira in the external application. 1. What should be done in JIRA for the given cre...
We are new to it and so far when you Create a ticket there is only 2 emails that could be attached to it. An attribution and a reporter
How to achieve the following requirements we are using Jira Portfolio In addition to the progress bar I would like to see the hours logged. Could we add to the scope table what status a issue is ...
I am getting an error when I try to delete a task or a sub-task. I think I see the issue. I have multiple instance of the field Rank list in the Custom field area. Is there a way safe way to remove ...
I am in the process of creating my first roadmap. The roadmap has several epics associated with it with start and end dates. I have stories associated with Sprints and stories attached to Epic...
I mistakenly accepted a change to my Kanban board and now the backlog column is no longer a part of the board. Is there a way to add it back? My team prefers to see the backlog items on the board ver...
I've tried installing Confluence on DigitalOcean Droplet a couple of times, but failed. Are there instructions out there that would guide me through installation on a Linux VM provided by a service l...
My customer success team uses Jira Service Desk Cloud My dev team uses Jira Software Server When I link issues between them today, even if they are listed inside the issue as linked, they do not ...
I am trying to stand up Confluence with a SQL 2017 Database and I keep running into the below error: Can't reach database server or port SQLState - 08S01 com.microsoft.sqlserver.jdbc.SQLServ...
Hello. I am working with Jira Software 7.10. I have a workflow with some statuses and transitions. When an issue is in a specific status, If a user assigns that issue to an assignee, how...
Currently I am using JIRA but it doesn't have the Test cases & Test execution components, I wanted to implement these features and would like to know what would be cost? What is the cost of havi...
Hi I need to edit some content in the create ticket page. below si the screen shot for reference. Kindly need help
We had a sprint that closed but the user forgot to actually complete the sprint until the next day. It appears the end date gets automatically set when you complete the sprint and there is...
I inadvertently created the transition in the wrong location. Now ALL JIRA tickets that are closed do not present the button Done but Cancelled. How do I remove this transition from all s...
When I just attempted to edit a Word document from Confluence I was prompted to download the Atlassian Companion App. However, the only option showed to download the Mac dmg. I'm on a Win...
Using the components view in a Jira project, I can see a list of all the components, together with the number of issues related to that ticket, the lead, the description and the default assignee. Th...
Hi, I cannot set resolution and resolution date using jira-python. jira.transition_issue(jira_issue, transition=11, resolution={'name': 'Done'}) The given error is: Field 'resolution' cannot be s...
Hi, We have a project with multiple user select fields (assignee1, assignee2, assignee3). The project admin wants an email triggered to all the three who will be different users. Is this possi...
Hello, As per api documentation of jira service desk, i could not find support for priority update. Can you please let me know any undocumented support for the same. Thank you.
Hello, We have created a template space (not macro) on Confluence and have copied that template through an add-on named "Space TreeCreator". But the team members could not see that copied space in ...
Jira: Jira Cloud 1.- Create Project with kanvan board. 2.- Go to board Settings 3.- Click on Add Column 4.- It Adds the column but also the status.
Hi clever people, I have a "next-gen" board from a deleted project left over, and I can't seem to get rid of it: When I access the board, it looks like this: To clarify, that is what it looks ...
I have created an issue. I have then assigned it to myself. I am not getting any mail. However when it is assigned to someone else he gets a mail. Why I am not getting any mail. Is it possible to ge...
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