We are creating a Change Advisory Board (CAB) for our company to document, track and review and approve (or not) changes to our production systems. I found this article about using J...
I have opened it up so Anonymous users can create jobs. I have required fields. if an anonymous user tries to create and issues but leave off a require filed they receive no warning...
Hi community, I've been researching the boards, issues, etc. about our problem, but cannot find a solution yet. Scenario: We have an an open source Atlassian license for JIRA and Confluence...
can we assign levels to agent ? We need assign specific jobs to specific agents automaticly.
The team started to implement scrum properly only recently, so if i use the release burndown chart, it will look at all sprints, even at the old ones, for which the data isnt accurate. So i wo...
The dates of my service portal in Jira Service Desk, shows them with 6 hours of more, previously it showed according to my region, Mexico City GTM-6
I have created two projects one in Classic and another one in Nextgen project and would like to know which one will be better to sync properly with tempo timesheet
At the request of one of my users, I'm exploring security levels on issues for the first time. They want all issues submitted to the Jira Service Desk project they run to have a security level set so...
Hello my name is Maurizio and I write from Italy, I work as a computer expert for a multinational, and for a long time I use the products Atlasian, and for some years I started to use them as a syste...
How can this be done? iFrames dont seem to work anymore.
Pipeline step: - step: name: Deploy to staging deployment: Staging script: - apt-get update && apt-get install -y unzip git - git config user.email "<me@company.com>" - git confi...
I have a numbered description list in the description section of the ticket. I select the bunch of them and hit strike through. All it does is indents the first item and the last item (of the selecte...
Seach Box macro seems to support multiple spaces but you always have to select between them or do multiple spaces. I would like a way of searching several spaces simultaneously
I like to write a program to send payment orders from Jira directly to Core Bank. I considered writing it as a post transition groovy script or as plug-in. Which solution is the best fit you think? ...
Looking for what the title states. Is there a way to write JQL to show epics that if they have task underneath them and all the task underneath this epic are marked with a resolution that is != unres...
Hi all I'm brand new to service desk. We try to setup a service desk for our customers. The basic setup has been done so far, Projekt for the customers has been created. But i'm still struggling in...
Any idea from from where we can get the Core API guidelines other than the java docs
Hi Team, I have tried to developing the integration between Jira and Zoho CRM, But I need some support from you guys to resolve it. Whenever I tried to invoke the OAuth 2.0 API, it shows ...
JIRA hangs when creating tickets and opening attachments using Windows 10
I see the new Jira 8.0 Batch Email Notifications feature described at https://confluence.atlassian.com/adminjiraserver/configuring-email-notifications-938847633.html but I can't find the equival...
I would like to know if it's possible to setup field values that are imported from a SQL database?
Hello, I have implemented Confluence on my Ubuntu machine and later configured confluence with Apache, proxy_http and secured the website with ssl. Below are the links I referred to accomplish...
i am unable to log into our Service desk system with the error above . nothing works and also unable to log into the system with local user . please response asap since it is our ticketing ...
Anyone know if there is anything in the works to provide for a reasonable set of UI customizations? Stack Lists, Change Fonts, etc.? I'm tired of hearing about these items from the staff and every ne...
Hi, Status has been changed from move to production (sprint 4 got completed) to development complete. (started new sprint) In sprint report status column for issues till sprint 4 is still show...
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