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Next-gen project - reject or close tickets

Kaelyn Suh March 20, 2019

Is there any way we can reject or close tickets instead of deleting them?

 

I don't want to delete them for traceability purposes but don't want to carry those tickets over to the next sprint. Just wondering if there's a way to do this

2 answers

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Peter DeWitt
Community Champion
March 20, 2019

@Kaelyn Suh , With the NextGen project using only the last column for a closed state, I'm not sure this is possible right now (yet?). What if you created a new Sprint, called rejected issues, and moved the issues to that sprint? You'll get the Sprint will be affect message and  it will affect the reports, but it will give you a storage place for those issues you don't want in the sprint/next sprint.

-pjd

Kaelyn Suh March 20, 2019

That's a really great idea! I'll definitely do that as a work around. Thank you so much for the suggestion :)

Kaelyn Suh March 20, 2019

and yes you're right, I can't have a 'closed' state because any last column in a nextgen project is behaving like a 'done' regardless of what I name it

0 votes
Kaelyn Suh March 20, 2019



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