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Hello, i have not received any invitation email from workspace, i cannot see repositories or dashboa

Manjunath Matta
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April 2, 2026

i have not received invitation, i check all the junk and spam along with regular emails, i have to set my password and i cannot see dashboard, repositories.

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Answer accepted
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 6, 2026

Hi @Manjunath Matta

Welcome to the community.

I can see in our logs that we've successfully sent the invitation email.

Could you also check if you have any automatic filters that is filtering emails from Atlassian?

Regards,
Mark C

0 votes
Answer accepted
Fabio Racobaldo _Catworkx_
Community Champion
April 2, 2026

Hi @Manjunath Matta ,

first of please check your Atlassian email preferences.

  • Go to https://id.atlassian.com
  • Sign in with the same email used for the invitation
  • Go to Account Settings → Email → Email Preferences
  • Make sure Product Invitations is enabled

If it is disabled, invitation emails are blocked.

Senza titolo.png

Hope this helps,

Fabio

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