Top

Hello   today i am not able to access confluence     and i am getting this error    refused to connect     any one please help

• Question
• cloud
• confluence
• confluence-cloud

Hello, we want to modify the SD's portal footer page. It currently displays:   JIRA Service Desk (<vesion>) - Atlassian <LOGO>   We have found articles saying how to do th...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi! Editing tasks is not working [suddenly]!  When I press «Edit» there is an infinite loader and nothing happens. I've tried to clear all site data, another browsers — no result. Also there a...

• Question
• cloud
• jira
• jira-cloud

Hi, I edited the Workflow of  a project so that when a User comments on a ticket, it's status changes to "Client Response" - so that our team can quickly see if a comment has been replied too w...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

When I'm logging a jira there is a section which allows you to select which customers are affected, some users have the ability to add to this list but i do not. I've spoken with my colleague who has...

• Question
• jira-software

I just purchased a License für Service Desk. Unfortunately I entered the wrong ServerID while creating the License Key. How can I recreate the License Key with the right Server ID?

• Question
• jira-service-desk
• jira-service-desk-server
• server

I have three teams in my project. 1 - Development 2 - Project coordinator 3 - Administrator I have to limit the project access for development team so that they cannot make any changes in the pro...

• Question
• jira-software

Hi, Is there a way to update ticket links via Jira Importers Plugin? It seems there is no description about how to do it at https://confluence.atlassian.com/adminjiraserver078/importing-data-from-c...

• Question
• jira
• jira-administration

Suddenly jira cookie based authentication stop working. curl -D- -H "Content-Type: application/json" -c cookie.txt -d '{"username":"***", "password":"***" }' -X POST https://***.atlassian.net/rest/a...

• Question
• jira

HI,    I am trying to import new issues in to Jira service desk from out current helpdesk we are using at the moment via a CSV file.  the issue i am having is that the issue key is ...

• Question
• jira-service-desk

When I use markup in the description, it will already show how it will be rendered. How can I turn this of in Jira Cloud (New Issue view), so that it will only be shown when Saved?

• Question
• cloud
• jira-software
• jira-software-cloud

We have installed JIRA service desk, confluence and bitcuket in a same windows2012 server "appsrv1" and all are working fine without any issue. But now, my application team is requesting us to instal...

• Question
• jira-software
• jira-software-server
• server

Hi,   I may have the wrong Admin settings (but I am a Site Admin).  I can't for the life of me find out where I can edit the Knowledge Base look and feel, layout, add categories etc.&nbsp...

• Question
• confluence
• jira
• jira-service-desk
• knowledge-base
• new-to-confluence

Confluence crashed for no reason after running fine for 6+ months on a T3 Medium EC2 instance. We can start it up, but then crashes the Java process when it processes the first request. AMI ID:&nbsp...

• Question
• confluence
• confluence-server
• server

Hi there, I am looking at providing specific information on how long it took to close incidents via JIRA - Time to resolution. I have looked at using the created and resolved dates to work out the ...

• Question
• jira-service-desk
• sla

Hi Everyone, I need a script which helps in assigning a defined user(User will be written in script) automatically to a issue. Using Script Runner in Escalation Services. Thanks in Advance

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Hi, How can i find all related issues from a confluence page. I found an article from 2013 showing a link in the page himself, but its not available in my current confluence version. Do i have to ...

• Question
• cloud
• confluence
• confluence-cloud

When trying to run cloud migration we are getting this error   0% - An unexpected error occurred during step: Migrating attachments. Error: An IO exception occurred when communicating wit...

• Question
• confluence
• confluence-cloud

I have configured Jira Service Desk and Confluence over SSL. These both work successfully, and there are no problems with the certificates. The certificates come from an internal CA. I had set up th...

• Question
• jira
• jira-server
• server

Hello,   In the database, SLAs are stored in a JSON. We are not able to convert the durations to seconds.    As an example, remainingTime is defined to 160737884. In the ...

• Question
• jira
• jira-server
• server

Confluence has recently starting running at a pegged 100% CPU utilization (with no traffic) even though it usually hovers around 20-40% even with heavy traffic. I went to stop Confluence to investiga...

• Question
• atl-confsec
• confluence
• confluence-server
• server

my post settings  and get settings are both in different files how can i retrieve the plugin settings data

• Question
• app
• jira
• jira-app-development
• jira-server

Hello, I would like to clear by groovy (updated event- script listener) the selected value in a checkbox custom field. I tried without success those codes: def X = customFieldManager.getCustomFiel...

• Question
• custom-field
• jira
• scriptrunner

One of my Colleagues made me aware, that the new (some users are in this Testgroup) Jira Issue Detail Page doesn't have the "create linked Issue" Feature anymore (see Screenshots). This featur...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hello. A member of my team is not receiving the password reset email and is locked out of his Trello account.  It is not in a spam folder.  Please advise!   Thank you,   Lyn...

• Question
• account
• password
• reset
• trello