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Your operation is taking longer than usual issue

Deleted user April 26, 2019

Hi all... I´m having this issue

2019-04-26_1400.png

 

Also when finally can log in Im not able to access to jira board  it said "somethings gone´s wrong" the issue is that im a Admin of the board

2019-04-26_1401.png

 

But im able to access to confluence how can I fix it?

3 answers

0 votes
Guillermo Carrera
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February 19, 2020

Does this has a known solution? I'm having the same problem right now.

0 votes
Daisy Hofstede
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February 17, 2020

I have the same problem. I don't know what to do!

0 votes
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2019

Hello Pablo,

Welcome to Atlassian community!

Please, provide us with the information below so we can better understand your issue and further investigate it:

- Try to use a different browser to log in and access your instance

- Check if the same problem happens in a different network - Maybe a proxy or firewall can be blocking JIRA IPs

- When you login in your site, Is the problem happening only when you try to access the project's board or you are not being able to access any projects at all?

- If it is on a specific project, Is the problem happening on a Classic or a next-gen project?

Huang Xin
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July 29, 2019

I have the same problem

 

I tried different browser, doesn't work

I tried different networks, doesn't work

 

can't access any project, just can't login

Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 30, 2019

Hello @Huang Xin

Per your description, I believe you might not have the application access required for your Site.

Could you please contact your Site Admin and check if the e-mail you are using to log in is properly configured with the correct application accesses?

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