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Hi there. It looks like the work time popup is not working a couple of days ago. I can register work time if I switch to old view, though. Also, the popup seems to work if a given incident already...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi, I have a SCRUM board setup and created a custom field.  When I'm in the OPEN ISSUES view, I can see my custom field when I EDIT a record.  When I'm just viewing this record (not editi...

• Question
• cloud
• jira
• jira-cloud

I have created a root page, but it didn't line up alphabetically.  Is there a way to do this? Thanks much.

• Question
• confluence

New user.  working through tutorials.  I am not able to find a dropdown menu which is mentioned to choose the roadmap macro.  I am on a MacBook Air using safari.  Not very impress...

• Question
• cloud
• confluence
• confluence-cloud

Many of our tickets are created by email and there is an appropriate canned response for it.  Does Jira allow for templates for responses to be created?

• Question
• jira-service-desk

My company just recently upgraded from v6.3.2 to v6.15.1, but we would like to keep the same look of our wiki. How can this be accomplished?

• Question
• confluence

**For Jira Service Desk Cloud only** For this scavenger hunt task, go to the Jira Service Desk booth and whisper "easter egg" to the staff (or, you know, just ask normally) and join the early a...

• Discussion
• summit
• summit-scavenger-hunt

I have been sporadically but successfully using BitBucket with SSH authentication for years.  My last successful commit was on 2019-03-21. On Wednesday of this week, SSH authentication no longe...

• Question
• bitbucket
• ssh

I would like to add attachments to my Jira board. I am the administrator to my board but not sure were i can go to start adding files

• Question
• confluence

I have several issues that were moving sprint-to-sprint (invisibly) through a quirk of our workflow/board set up (separate bug report for that has been filed: https://jira.atlassian.com/browse/JSWCLO...

• Question
• cloud
• jira
• jira-cloud

I just upgraded to Confluence 6.14.0. Now when I try to edit a file inserted into the page I get a message to 'Download the Atlassian Companion App to edit this file'. Editing a file had previously w...

• Question
• confluence

The Confluence team is excited to meet you at Summit! Drop by our booth to learn more about the latest and greatest Confluence features, give us feedback and chat all things Confluence. You might eve...

• Discussion
• summit
• summit-scavenger-hunt

Is it possible to auto-assign different components based on different email addresses?   I'm playing with Mail Handler settings and have set it up to create an issue once an email is sent to a...

• Question
• jira

I have several service desks that track the last updater to facilitate conversations. Today I saw this on every issue in every service desk that uses this function: "Error rendering 'lastupdate...

• Question
• cloud
• custom-field
• jira
• jira-cloud
• jira-service-desk

I was an admin of a Trello board that has been closed. I was wondering if other members of the board would receive a notification if I reopened the board?   Thank you in advance for your help.

• Question
• jira

Issue: Getting permission issues when trying to to host/view the our public space. Specifically when trying to make our personal confluence website load inside another website. Quick notes: ...

• Question
• cloud
• confluence
• confluence-cloud
• issue

One Confluence-document, several docs

• Question
• confluence

Any breakout sessions that are really worth going to?

• Question
• jira-service-desk

I've read about this custom field type but don't see it available in my list of field types and when I Googled "custom field types in Jira" I did not see it listed.  I am just tying to put a rea...

• Question
• jira

My company is currently running Jira 7.8 and we want to upgrade to the latest stable version. Since we are not using Microsoft SQL, should we go to version 8.02? Also, what is the difference between ...

• Question
• jira
• jira-server
• server

How to handle webhook for Attachment? Let say if attachment come through api , its should not hit back the same attachment .  

• Question
• jira

I am checking out Service Desk via a trial.   I modified the fields and the modifications were saved.  However, when I tried to create a ticket, the modified fields did not show up.&nb...

• Question
• jira-service-desk

I have a sequence diagram in confluence / Draw.io. it is currently named 'untitled diagram.drawio" I find the drawing on the draw.io diagrams page. If I click on either drawing I see it, but if I cl...

• Question
• atl-gruland
• cloud
• confluence
• confluence-cloud

Hi there,   Guest users used to be able to view jira project releases and versions in the past. We're now on JIRA .7.9.0 (https://jira.xwiki.org) and when I log out, I can't view Releases anym...

• Question
• jira
• jira-server
• server

I am running JIRA server 7.13.0 and trying to get a redirect to work from the server shortname to the FQDN without a proxy if possible Right now users can go to: https://jira or https://jira.FQDN.c...

• Question
• jira
• jira-server
• server