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Hello, I have purchased a Jira and Confluence licenses.  These licenses where applied to a server which I am having issues with.  I have setup a new server for Jira and Confluence and I ne...

• Question
• confluence
• jira

How do we connect Questions to our ServiceDesk knowledge base and ServiceDesk portal? How/When to incorporate Questions with the creation of Knowledge articles?  Or do you even have to if y...

• Question
• atlassian-marketplace
• cloud
• confluence
• confluence-cloud
• jira-service-desk
• +2 more tags...

Hi,   We have  a requirement to integrate Datadog with JIRA service Desk. When we try to establish  Application link, it ask for Consumer keys etc. Could you please help us with ho...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Hello,  I'm looking for a tool or a way to monitor our jira instance,  any advice? I constantly feel like it has some kind of "lag" like it takes 2-3 seconds to open a new issue, the mach...

• Question
• jira
• jira-service-desk

Good day,   Please can you assist by explaining how I would go about adding the column "Client Name" to the report/ .csv download so that issues can be filtered per client? Thank you. &n...

• Question
• advanced-roadmaps

My team estimates stories with story points (relative complexity), but when they do R&D on each story, they try to also estimate the subtasks in hours. So the stories are high-level estimations,...

• Question
• cloud
• jira
• jira-cloud

....createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/vbhf35wo';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(w.attachEvent){w...

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• bot
• intercom
• jira-service-desk
• jira-service-desk-server
• script
• +1 more tag...

When trying to change the project owner, I type in a character, but the dropdown shows always "no results" but I am site admin and jira admin... What can I do?

• Question
• cloud
• jira
• jira-cloud

Hi Team, I am trying to copy 'Epic Link' to 'Linked issue' as 'is caused by' relationship name, only when the issuetype is move to another issuetype using Move operation, so that I have written cust...

• Question
• adaptavist
• addon-com.onresolve.jira.groovy.groovyrunner
• script-listener

I am using Confluence Server v6.7.2 in the following environment. - CentOS 6.8 - 32GB RAM - Postgresql-9.4 About 10 minutes after starting the service, "\abrt[PID]: Can't read /proc/PID/exe link"...

• Question
• confluence
• confluence-server
• server

Not able to login JIRA service desk, showing the below error <status><status-code>500</status-code><message>com.atlassian.jira.util.RuntimeIOException: java.io.IOException: r...

• Question
• jira
• jira-administration

Customer Portal  Service Desk Request: Created date displays:  date/month/year Update displays: date/month/year   Is this working as design or can it be changed?

• Question
• jira-service-desk

What is the regex used for the validation of custom field URL in JIRA. I need to know the valid pattrens on the same.

• Question
• jira
• jira-administration

We have this python script that parses our PR and build formated PDF reports. The script uses the REST API and identification is done through an App password linked to my account. So far everything ...

• Question
• atl-adm
• bitbucket
• bitbucket-cloud
• cloud
• rest-api

...etFieldById( "customfield_10601" ) def fpriority = getFieldById( "priority" ) def fpriority0 = getFieldById( "priority-field" ) fpriority.setReadOnly( true ) String vCriticity = (String) f...

• Question
• jira
• jira-server
• server

Let us which is feasible way to connect JIRA to TFS

• Question
• jira-core

Hi,   I would like to run build in bamboo(on master branch) when some branch was merged into master branch. I need it for uploading new artifacts into Nexus. I know that exists webhooks for th...

• Question
• bamboo
• bitbucket
• bitbucket-server
• server

We are running self-hosted version of Confluence 6.2 on Ubuntu 16.04. Since today the service won't start anymore but is instantly killed after confluence-start is called. The catalina.out log shows...

• Question
• atl-confsec
• confluence
• confluence-server
• server

Hi. In a given parent issue, I have 3 subtasks. 1 subtask is like a placeholder. I'd like the JQL to return the status of that 1 subtask if the other subtasks are in Done. Is it possible to do so ...

• Question
• cloud
• jira
• jira-cloud

JIRA has suddenly started to fail on user authentication between our two systems. All was fin until 1:30am last night, The other system is a standalone and never be changed or had any development in ...

• Question
• jira
• jira-administration

Hi, is anyone have any idea if it possible to use scripts roots in scriptrunner for confluence server , same as it used in jira  thanks, Dar

• Question
• adaptavist
• atlassian-marketplace
• confluence
• confluence-server
• script
• +2 more tags...

Hi, We have people create tickets from a group address (ie team@) so everyone has a notification of the issues that have been raised.  Unfortunately we're not able to get updates from people t...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Assuming i use the following REST call: https://<confluence-url>/its/rest/api/content/<page-id>?expand=ancestors I receive a JSON list of pages - all the ancestors of my requested page....

• Question
• confluence
• confluence-server
• rest
• rest-api
• server

Hello   today i am not able to access confluence     and i am getting this error    refused to connect     any one please help

• Question
• cloud
• confluence
• confluence-cloud

Hello, we want to modify the SD's portal footer page. It currently displays:   JIRA Service Desk (<vesion>) - Atlassian <LOGO>   We have found articles saying how to do th...

• Question
• jira-service-desk
• jira-service-desk-server
• server