Good afternoon, we are using the cloud version of JSD, and we are wondering if we can add inventory (computers, phones, monitors etc) to the system without having to get an plugin? So far all of the plugins require a core solution and my company is not willing to implement yet another solution for something so simple as asset management. I'm currently using spreadsheets and onedrive with my technicians and I'm really hoping there is a way to create an inventory inside JSD.
Heard something about creating another project to manage the assets, but i couldn't find anything concrete on how people have set it up that way.
Any help would be greatly appreciated.
Hi Matthew,
I am not on the Jira Service Desk Team, but I will try to help.
Have you seen this page?
There are a bunch of helpful links in there to content to help you consider the best approach.
I hope that helps!
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