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I am not seeing any option to Edit my custom field. I am seeing only Edit the Default Value option. I would like to add some values to the custom field. Please help me ASAP.

• Question
• jira
• jira-administration

Like if an alert happens 30 times within 15 min of interval, I want to tag it as critical on Ops genie. Based on the frequency I want to tag. Is it possible in opsgenie? If yes, please suggest how. ...

• Question
• opsgenie

I want everyone to see the description but not able to edit it once the task in In Progress. But they should be able to change the assignee.  So I tried to set "jira.issue.editable" to "false" ...

• Question
• cloud
• jira
• jira-cloud

Hi, Can anyone help with generating team report, which is the last section where "team Report" is mentioned, Issue I am facing is that it gives license error. Earlier it used to generate report for ...

• Question
• cloud
• jira
• jira-cloud

Hello , I am not able to take backup of confluence, it gives Error: java.io.IOException: No such file or directory at java.io.UnixFileSystem.createFileExclusively(Native Method) But the required ...

• Question
• confluence

Hi there, our Dev and Test teams are trying to find a way to disable what appears to be a new "feature" in Jira. Simply viewing a ticket will now start an auto download of files and videos attached ...

• Question
• cloud
• jira
• jira-cloud

Hi, In Jira Service Desk, How can i change the caption of the Cancel option available to the end customer?  I would like only to rename it, not to change the functionality?   

• Question
• jira-service-desk

Hi All, How to implement CMDB / Asset Management  in Jira SD (cloud) . Are there any plugins we have for SAAS and any pros and cons?   Found Insight Asset management in cl...

• Question
• asset-management
• atlassian-marketplace
• cloud
• cmdb
• jira

Hello, I need to send email to users who are in a group user picker filed. The users can be changed. What API should I use to accomplish this?   Thanks in advance   

• Question
• api
• jira
• jira-service-desk

When trying to add domain users to jira-servidesk-users group getting the below error Sorry, we had some technical problems during your last Log's referral number: 6b830b5d-e30f-46f4-a073-22b2...

• Question
• jira-service-desk
• jira-service-desk-server
• server

A mutual user of Zapier is currently authenticating with a username and password and is on a Zapier integration that leverages the v2 of the underlying Jira API. We're wondering if we can get aw...

• Question
• atlassian-marketplace
• cloud
• jira
• jira-cloud

I am setting up Trello to be used to manage clients and have a large-ish database of contacts that currently resides in a spreadsheet. I am using Contalist powerup to manage my contacts with Trello. ...

• Question
• trello

Hola comunidad!! Cuando llaman por teléfono a una mesa de ayuda (usando Jira Service Desk) cual es la manera recomendada o como se hace para ingresar la incidencia a nombre de ese usuario en particu...

• Question
• jira-service-desk

I try to query bug/task/sub-task not move in scrum board more than 3 day in stagement below and display to team dashboard. but i got the problem about the result count weekend day. project = proje...

• Question
• cloud
• jira
• jira-cloud

...ariables:       SSH_USER: 'appuser'       SERVER: $DEV_SERVER       MODE: 'command'      DEBUG: 'true'      COMMAND: 'sudo pm2 r...

• Question
• bitbucket-pipelines
• ssh

Over the last 12 months the Jira Service Desk team has been re-working how customer accounts are provisioned, moving away from our embedded account model to a new set of account directory services. ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Our Customer sends an email to raise a ticket in Jira. Some issues are New Requests and some are Bug fixes. Can incoming emails be assigned to different issue types or request types. For example if...

• Question
• jira
• jira-administration

I want to create a project with shared configs in Service Desk but it gives me an error below

• Question
• jira
• jira-server
• server

I created a business project using the Sales Lead Tracking template. I created a lead and moved it to the 'Won' column. Now I am unable to delete that sales lead - please advise! 

• Question
• delete
• jira-core
• user

Here is my setup (all in the cloud) : 1. one Bitbucket account which is also the administrator of a team account 2. one JIRA account under the same atlassian account. I was under the impression th...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• jira
• jira-cloud
• +1 more tag...

Hi community! I have script in behaviours plugin and it work in select list (one choice). But it doesnt work in select list (multiple - choice). Please tell me how fix it? My script: import c...

• Question
• adaptavist
• behaviours
• jira
• jira-server
• screen
• +2 more tags...

Is it possible in Trello to find cards that were archived last week. I would like to review cards that I finished every week. Currently I put them in a list, and I keep seeing them in my calendar eve...

• Question
• trello

Hello community! I have a problem with the analysis of incoming email. We creates issue in mail but parsing body mail in jira work incorrect (See screenshots below). Maybe have plugin wich fix thi...

• Question
• email
• jira
• jira-server
• mail-handler
• server

the scriptrunner documentation says The AST browser is a web-based implementation of the AST browser found in the groovy distribution. It can be useful for very advanced users, as it allows you to ...

• Question
• adaptavist
• jira-server
• scriptrunner
• server

Trello is the one Atlassian product I use at home, at work, and anywhere through the app on my phone. Earlier this year I shared a Trello board I created for Atlassian Summit 2019. Creating this boa...

• Article
• atlassian-authors
• trello