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How to change the caption of Cancel in customer request page?

Assaf Revach
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June 23, 2019

Hi,

In Jira Service Desk, How can i change the caption of the Cancel option available to the end customer? 

I would like only to rename it, not to change the functionality? 

 

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Jack Brickey
Community Champion
June 24, 2019

The display is controlled by the transition name in the workflow. Edit the workflow, find "Cancel", double-click to edit and rename. Not this will rename for your agents as well.

project settings > workflows

Assaf Revach
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 24, 2019

Thanks Jack. It was exactly there

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