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Hi, I've created some group and assigned some users to each group. then I need to know the time tracking ( SLA time ) for each group for each ticket. possible without add on ?   Tx

• Question
• jira-service-desk

Hey,  I'm writing to get your kind assistance as when I try to add a new team member into Jira space, it doesn't support to add.  Member adding process goes well and I'm receiving a new p...

• Question
• cloud
• jira
• jira-cloud

Hi, I updated the Orginal estimate field and the Time Tracking estimations is not updated. Now I have 2d h in Orginal estimate and 1d 4h in Time Tracking. That's messing with my Reports. How can thi...

• Question
• cloud
• jira
• jira-cloud
• time-tracking

Hi everyone, My Bamboo plan was working smoothly but suddenly pull request cant trigger build plan. Then i run plan manually and bamboo gives an error like "Error encountered while triggering manual...

• Question
• bamboo
• cipher

Hi  How do we implement analytics tracker in cloud ( Jira / Confluence) (Im using matomo/piwik) On server we can implement an announcement banner and embed it inside In cloud it seems it was ...

• Question
• confluence
• jira
• jira-service-desk

Is there a way to create a page template using the 'new editing experience'? Right now, when I try to create a new template, it automatically loads the old editor. 

• Question
• confluence

I have a situation where I have a Due field and a Due Date field. The Due field appeared out of nowhere and populated the below due date.  There isn't a Due field in any of my field configu...

• Question
• cloud
• due-date
• jira
• jira-cloud

Hello Atlassian Community! I am with Innovalog, and if you are a JMWE for Jira Cloud customer, I hope you’ll find this article useful. As you might already know, Atlassian’s changes to the Jira REST...

• Article
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• atlassian-marketplace
• jira
• jira-cloud
• rest-api
• +1 more tag...

Hi: Hi have a problem with jira service desk cloud. Note: I have activated the option for customers to add people. this is not the problem. But when a customer reply a issue (in subject have the...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Our server had down so we replaced it and we setup MySQL and jira system, as we hv the jira dB dump sql file then we rebuild the jira db in MySQL then use jira config.sh to setup the dB connection. B...

• Question

SourceTree 3.1.2 for macOS.

• Question
• sourcetree

Hi, I have JIRA licences for 10 users. I want the rest of my company to be able to see the wiki "spaces" that these 10 users create. They are "read only" users.  Is there an easy way to enab...

• Question
• confluence

...ARN [setupDefaultDatabaseBackgroundThread] [GenericTypeAwarePropertyDescriptor] Invalid JavaBean property 'mappingResources' being accessed! Ambiguous write methods found next to actually used [public v...

• Question
• bamboo
• install

Until yesterday, when I click on a commit, it used to show the list of files that changed and the "diff" between the files.   All I see is minimal information now.   How do I get bac...

• Question
• bitbucket

The "new" and "improved" UI for viewing a commit in a Bitbucket repo has now idiotically moved all the commit details from the main portion of the screen to a tiny box on the right hand side of the s...

• Question
• bitbucket

Atlassian currently does not support applying SSL certificates to a Jira server. This scares me a little, because it seems like such an obvious and critical core function of any web platform. I und...

• Question
• jira
• jira-server
• server
• ssl

Background and Apps I am a global Jira, JSD & Confluence admin, we have a data center installation and are running Jira (7.13.0), Confluence (6.13.4), and Jira Service Desk (3.16.0). The applica...

• Question
• confluence-server
• jira-service-desk
• jira-service-desk-server
• knowledge-base
• oauth

Hi all, I have what I thought would be an easy one, but my head is sore from looking for an answer to this guy.  We are trying to build a workflow where if it is transitioned from "In Progress"...

• Question
• jira
• scriptrunner
• workflow

My IT manager needs to adjust my email (shorter) for compliance with the preset defaults to access an important server.  When we do this, and update the info here in Atlassian (Confluence and Ji...

• Question
• cloud
• confluence
• confluence-cloud
• jira-software

...iscusses " Engaging communities with public boards ".  Be sure to sign up through the event page (see the link on the right side of the DFW Trello community home page.

• Discussion
• ace-fort-worth
• trello
• user-group

I need to send an email to all users of confluence. There are 2400+ users in the users list but the licensing information says I only have 23 licensed users. Doing research I see that licensed users ...

• Question
• confluence
• confluence-server
• server

Hello, Can we restrict agents from adding customers ? We do not want individual team member working on an issue to be able to add customers to internal directory but just jira service desk administ...

• Question
• jira
• jira-server
• jira-service-desk-server
• server

Hello,  Within our company we manage Bitbucket server and we would like to give users the right to create and possible modify repositories within project but NOT the ability to change the repos...

• Question
• bitbucket
• bitbucket-server
• permission
• server

Hi everyone, I'm fairly new to Sourcetree and Git, here's my situation:    I created a new repo I committed too many files in my first commit I reversed my commit    I def...

• Question
• git
• sourcetree

I have installed a jira service desk v7.13.1server. and where this solution appears: https://confluence.atlassian.com/jirakb/disabling-jira-rss-feature-358350997.html I do not have the Issue View P...

• Question
• jira-software
• rss