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Hello, I have been a Jira user for several years. But this is my first time within the Atlassian Community. That being said, I am unable to answer any questions, or even sign up for ...

• Discussion
• feedback-forum

Hi! I'm a site admin and admin for my product. It's cloud based Jira.  I need to archive tickets from a project (we have over 6k), but I don't see that option when I open the ticket, or when I...

• Question
• archive
• cloud
• jira-software
• jira-software-cloud

A Dashboard has been established in Confluence for work tracked in JIRA.  Would like to create a live link in SharePoint for Executive view.  Is there a way to keep JIRA/Confluence log...

• Question
• cloud
• confluence
• confluence-cloud

Hi there, We have predefined first time to response and time to resolve which our agents have to make. Time zone, working hours and public holidays are set in SLA calendar. However, after hours are ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi,   I have a hard time to Download/extract the Jita tickets with related Zendesk ticket numbers or IDs.  Possible to download Download/extract the Jita tickets with related Zendesk tick...

• Question
• atlassian-marketplace
• atlassian-support
• cloud
• jira
• jira-cloud
• +3 more tags...

Hello: My project is being tasked to move all of our contents in Jira over to ServiceNow. My questions is: Are we able to migrate all the attachments that may be in Jira over to ServiceNow as well?

• Question
• cloud
• jira-core
• jira-core-cloud

I'd like to centralize control of Jira session timeouts into my identity provider. SAML specifies an attribute called SessionNotOnOrAfter, which according to the specification: "Specifies a time ins...

• Question
• cloud
• jira
• jira-cloud

Hello, I am getting authentication falied error while trying to clone remote repository in source tree using https. I can access repository in web browser. What can be cause of this problem?

• Question
• sourcetree

Can I create multiple Scrum boards under 1 project and maintain different stories backlog for each Scrum board?  Basically, we will have FOUR different swim lanes for our team of 11 people. Hen...

• Question
• backlog
• board
• jira
• scrum

Steps to replicate: 1. I have updated a JIRA ticket status to done. In ticket it is displaying correctly. 2. But the same ticket in older status in board and issue filter. Note : This issue is hap...

• Question
• jira
• jira-server
• server

Contact administrator form does not load and still shows it is not configured in our Jira instance. Followed this document: https://confluence.atlassian.com/adminjiraserver083/configuring-the-a...

• Question
• jira
• jira-server
• server

Since its launch a year ago, Atlassian Access has improved thanks to your feedback. Recent improvements include user provisioning, audit logging, and API token management, and today we're announcing ...

• Article
• atlassian-guard
• identity-manager

Search in Projects/View All Projects different results than in Administration/Projects for same user I would expect the same results in both locations

• Question
• jira-software
• jira-software-server
• server

Hello All, just a general discussion (earning badges as well...haha). Our company went live Monday with Jira Service Desk. I will be the Jira Admin for our site. I am sure this will be a valuable re...

• Discussion
• new-to-jsm

Can we lock fields so only we can change the default value and user cant change that, How we can make the fields lock and how it is usefull to lock them. Can someone explain

• Question
• cloud
• jira
• jira-cloud

I have created a project in Jira Service Desk.  The project has forms that people fill out to purchase items.  The workflow is pretty standard moving from open to approved to in progress to...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hello All, I am currently using Scriptrunner to clone an issue and attachments on a particular transition.  Works great .. except I just discovered that the Attachment "Author" is not carrying ...

• Question
• jira
• jira-server
• script-listener
• scriptrunner
• server

Hi ,   I am in process of roll out JIRA Service Desk portal for clients (external ) for some odd reasons there's no '' Welcome Pack'' for clients available.  Can you steer me to the right...

• Question
• jira

Hey there, we want to allow some freelancers to join one of our Confluence (Cloud) spaces. They already have Confluence (Cloud) accounts for a different company. Is it somehow possible to make the s...

• Question
• confluence-cloud

Our team is working on building a better code review process and are looking to implement a process where we generate a task or subtask ticket in Jira to remind devs and QA that would be responsible ...

• Question
• cloud
• jira
• jira-cloud

We are looking to migrate from Jira 5.2.5 to the cloud and we had a custom perforce p4dtg plugin to enable us to create/update perforce jobs when creating/updating a Jira ticket and vise-versa. ...

• Question
• cloud
• jira-software
• jira-software-cloud

Some of our pages have really long titles and the search pane cuts them off. I can see the full title if I hover over the result with my mouse, but it would be nice if there was an option to wrap the...

• Question
• confluence
• confluence-server
• server

How can Confluence and Jira, among others, be used to help foster good enterprise architecture practices.

• Discussion
• featured-groups

Hello, Two of our service desk team members are always redirected to the service desk customer portal whenever they log into their accounts despite having a "Service Desk Team" Role. At the moment, ...

• Question
• jira-service-desk
• feedback-forum

When I try to filter by tickets that I am responsible for, the filter does not work. In addition, I don't receive any notification from these tickets. Could It be a configuration issue or a bug?

• Question
• cloud
• jira-software
• jira-software-cloud