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Status of the ticket is displaying incorrectly in boards and filters for few users

Status of the ticket is displaying incorrectly in boards and filters for few users

Steps to replicate:

1. I have updated a JIRA ticket status to done. In ticket it is displaying correctly.

2. But the same ticket in older status in board and issue filter.

Note : This issue is happening only for few users. For others it is reflecting correctly.

Can you please help us on this asap.

JIRA Version ; 7.13.8

Environment : JIRA DataCenter

1 answer

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0 votes

Hi Karthick,

For those users who see the old status, could you check if there are in the same node? Have you try to re-build the lucene cache index?

See:

regards

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