My Service Desk is not sending any customer satisfaction questions. How do i fix this?
Hi! We have the following setup: https://xxx.mydomain.com/crowd https://zzz.mydomain.com/jira https://zzz.mydomain.com/confluence entering "mydomain.com" or ".mydomain.com." is not accepte...
Hi Confluence support, We would like to check, for Confluence version 7.1.0, does it support the following password policy: - Enforce passwords to be made up of at least 12 characters, and contain ...
Hi Team, I'm developing a plugin for Jira service desk server application. I'm writing a user interface code in sample1.vm file. At the same time, I need to parse some contents from some other vm f...
When creating a new page in the updated version of Confluence Cloud I can't see an option to create a section and this is how we format our pages. Hi is there an update for when this feature will be...
On a Service Desk issue, the only information related to the Software Project issue is via the Issue Links. So if I need to find information on what developer is assigned etc, then I need to click in...
How do I get comments for a specific issues using API that are newer than my selected date? /rest/api/latest/issue/<my issue id>/comment That is how I get my comments, each comment has a fiel...
Hi all, We have quite a large number of projects in JIRA and BitBucket and some are now using a specific Branch name pattern that seems to be causing some problems with the link between JIRA and Bit...
Hi, I work on cloud version of jira & below question in on the same. I am moving issues into an execution project from different projects where different teams are logging issues. ...
I need to know how to create cascading dropdown lists in JIRA Service Desk, The custom fields option is in JIRA not JIRA SD.
With a new version of Editor there is no icon that allows to create sub items in a list, i.e. a)b)c) for numbered list. How to create sublist within the list? &n...
how to add the assignee column to the query communications panel.I have found an option for subtasks, but I need for related tasks.
How can I add new Epic Link to the list?I'd like to add "latam" word to the list. When I'm trying to edit scheme - it's locked. Can somebody help me with a simple and step by step instruction, plea...
Hi! I've developed the software that is able to automate different software upgrades/migrations paths. This is especially works for cases where manual upgrade efforts are outside of common sense. ...
In 2 different projects, we are having two different sprints, but they are getting inter-linked. This is causing lot of confusion while viewing the backlog of projects. The effected parts are S...
We have a customer portal that has a search function, we have a list of tickets, for example, SDZSERV-123, if I want to search the ticket as 123 we are unable to get the ticket as a search resu...
The Jira server could not be contacted. This may be a temporary glitch or the server may be down.
Is it possible to configure the Epic link field so that it displays Epics only from open ones? I need to limit the choice of Epic to only open
Hello Team,I have JIRA admin access and created A Tempo Report,when i try to share the report to my fellow admins with Report Link(without unique if) they can see only their own timesheet hours not t...
Hi, Scenario: I am using Java + TM4J REST API to do a GET request on a test cycle, and test all the test cases that live within that cycle, before then doing a test execution POST to return the res...
I see only import of single html. I need an automated way of populating my Confluence space with linked pages of a complete website. We have online documentation in html that I want to covert to Conf...
Hello, I would be very helpful and important to know if there is some sort of safety regarding the content in Jira. The company i work for, uses Jira cloud + zephyr + Confluenece and since the da...
My use case: I have some issues I create using API (Python). These issues are linked to an epic. For each epic I have a dedicated slack channel. I need to create a slack channel subscription which ...
Hello. I am fairly new to SourceTree and GitHub. At a point in my project I had to go back a couple steps to a working commit. I did a checkout on that commit and did my rework from there. Several co...
I have setup a new epic for a project. This is a linear project so the issues should be solved by a certain order. Unfortunately on the Roadmap view if I open the epic the issues are ordered...
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