Unable to parse one vm file content to another vm file

[jaijaish98]

Hi Team,

I'm developing a plugin for Jira service desk server application.

I'm writing a user interface code in sample1.vm file. At the same time, I need to parse some contents from some other vm files (sample2.vm). I used to parse the vm file using #parse("sample2.vm"). While uploading the plugin jar into Jira service desk I'm getting an error that says, "Error rendering your web panel, please contact your Jira administrator."

This error is because of #parse() only. I removed that line in the next upload and it's working fine. Could anyone help me to solve this problem? So that I can parse one vm file to another.

[Nic Brough -Adaptavist- · Accepted solution]

I've seen this when the source file to be parsed is invalid, or, more often, inaccessible to the user running it (either not in the right place, or with the wrong ownership or permissions).  Check the file is where you expect it to be read from and correctly owned, and maybe try it with the full path to the file.