Hello, Our company has 4 Jira instances due to recent acquisitions (all instances are cloud based). Is there a way to be billed for all 4 instances via a single invoice? can we be bil...
Hello, I have a field with a few values in it. I am creating a JQL query for my queue and I get the following error message. I know the 'Get IT Help' value is there because its show...
Morning, can anyone tell me how to retrieve archived boards/cards? Thanks, Carolyn
In a doc created using either the legacy editor or the new editor, if I copy that document with internal links to a section heading, and I want the copy to have its internal links to link to sections...
Running Bamboo 6.8.3 on Server. User/Developer is trying to roll back a deployment to a prior version. When they (or I) click "Start Deployment" the following message appears in a pop up window: A...
Recently my team and myself have not been able to use the Create from Template macro. When we click it, there's a spinning wheel that appears like normal but no Template opens up for us to edit. Anyb...
Hello all, We use the testrail add-on for Jira to track cases and runs. We have used it for quite awhile without any issues. On traditional projects we can link and view cases and runs. I recently h...
I am about to upgrade from Jira 8.1 to 8.6, going to the "Plan my Upgrade" section it shows that I am running an unsupported database. So I just upgraded Postgres to 10.0 and replaced the JDBC jar fi...
Howdy, I'm looking to create a filter that shows all Zephyr test cases linked to stories (using "has a test case xxx" link type) and this story is under a specific Epic... Is that poss...
One of my team members was having trouble getting into Jira, couldn't remember his password. He tried to reset it and got this message. "Something went wrong while attempting to change your password....
I've noticed that the notification E-mails that are generated by Jira will open the issue nicely in the app while using an absolute link to the issue will open in Safari. I can see that the "View Is...
Good night dear Friends. I am trying map the comment field from a CSV to our new Jira in the cloud, but I don`t know how to do it! This is the CSV file: But, when I try to map it, I can'...
Hi JIRA experts, I need to delete some stories including sub-task. Is there a way we can delete the stories including their sub-tasks? I am using ver 7.6.3. Appreciate your help. Tha...
I am creating a view in a rich filter and I am adding the fields I want to show, with changing the names for the fields - but when it shows on the Dashboard the fields are in alphabetical order accor...
I have many epics. Each epic starts with a "DEM" or "SPL" in the Epic Name. I want to create a quick filter that shows me all the stories associated with an Epic with "SPL" and a different qui...
I can't finish installing Sourcetree. One of the error messages when trying to connect it to Bitbucket account in previous Sourcetree versions is this: Unable to get secret Unable to get user secr...
Is it possible to configure a schedule (rotation) that does not overlap with another schedule in terms of who is on-call? What we're trying to achieve is a schedule (rotation) for help-desk duties ...
My team and I support both internal users and external users. We currently have all of our internal requests going through Jira Service Desk and we're hoping to bring our external user requests into ...
I know adding the following code will add labels to JIRA Issue from Confluence Confiform plugin: "Labels": ["Label1", "Label2"], What if I want to add entry.field to the above code,...
Today in Trello my lists are double-stacked on my board. This means WAY more scrolling down for me and I can't see as many items on that list at a time. I want to set this back up how it was -...
Hi Gang! Here's what I'm trying to solve, I would greatly appreciate any help! As a developer, when I start my ticket I would like it to automatically pull into the active sprint, so that t...
I have three deployments environment Test, Staging and Production. Each one has some environment variables that the another also has (e.g. DEPLOY_URL). DEPLOY_URL has a different value per ...
Initially I logged into Bitbucket with a new username/password but now I would like to switch that to using Microsoft/GoDaddy service. How do I switch my account?
Problem: I currently have multiple project managers, each able to see the projects of the other. Due to security concerns, I'd like to find a way to continue to allow for the PMs to create proj...
I click on the "x" to remove the label and then this error pops up and won't remove the label. Anyone have any suggestions? Is it happening to anyone else?
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