Roll back - lost information

[Lisa Francis]

Hi, I'm not sure what happened to my account, all my cards have lost the information from details and they are blank. Is there any way to recover my information?  From what I can tell, the information was there this morning before 10 am EST. I appreciate any information you can provide. Thank you Lisa

[ashu patel]

Hi Lisa,

If your Trello cards suddenly lost their details, here are a few steps you can try:

1. Check activity log: Open one of the affected cards and scroll down to see the activity. This can show edits or deletions.

2. Try different devices or browsers: Sometimes data may not load correctly due to a browser issue or extension.

3. Check Trello’s workspace or board settings: Make sure the board wasn’t restored to an earlier version or modified by another member.

4. Contact Trello Support: If the data was visible earlier and is now gone without explanation, Trello support may be able to investigate and possibly restore it.

You can contact support here: https://trello.com/contact

Include your board name, affected cards, and approximate time the data was lost.