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Hello everyone,   Recently I tried to implement the Jira Server APP on Slack, but  first I want to know if anothr user on the channel has enabled the Jira app, on the channel we all share...

• Question
• jira
• jira-server
• server

I have 5 types and made Service Request the default.  But the others are not showing on the the ITHD project.  What settings am I not seeing to put all types on the initial screen?

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Atlassian are rolling out a new editor in Confluence Cloud.  It is a phased project, and you should spend some time looking at it.  Not all existing content will be compatible with the new ...

• Discussion
• canada

Contrary to JIRA and Confluence, I can't seem to find a search field in the Team Calendars UI that allows me to query for any data contained within the calendar.  Similarly, searches in our loca...

• Question
• team-calendars-for-confluence

Some users are unable to see their backlog, backlog tab, and active sprint. They are logged in without these views. 

• Question
• cloud
• jira
• jira-software

Does the jira service desk keep record of customer information when they send in issue the first time Does it generate tickets ID 's for issues logged can the customers monitor the issues they logg...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I am using Jira Core hosted in the cloud. I have Jira Administrator global access. This question began as a separate question "Why can't I create a subtask from the view issue screen?" found here: h...

• Question
• cloud
• jira
• jira-cloud

Please point me in the right direction - I should have admin access for my company's Jira. Thank you I've looked at this document and it's almost impossible to find simple instructions, this is wher...

• Question
• cloud
• jira
• jira-cloud

We have starter licenses for Jira and Confluence.  I set up Jira first and then installed Confluence.  I created an admin account when installing Confluence and then linked it to Jira for u...

• Question
• confluence
• confluence-server
• jira
• server

Based on the Issue type we are selecting i want a custom field to be mandatory and other to not to display at all ?   Example, say if i have fields1 to Field 4  for Issue Type - Option 1...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I want to import all my test-cases from excel to Zephyr for JIRA. I've followed the instructions mentioned in link https://bitbucket.org/zfjdeveloper/zfj-importer/wiki/Home?_ga=2.127982220.181583749...

• Question
• cloud
• jira
• jira-cloud

I have a looped transition in my workflow called 'change sprint'.  If I view a ticket in the 'new issue view', I do not see 'change sprint' as an option in the status dropdown.  If I g...

• Question
• cloud
• jira-software
• jira-software-cloud

Currently using Jira server and bamboo server. They're synced up and whatnot. I can see that an issue has been deployed by looking at the development section of the issue. I'm wanting to automatical...

• Question
• bamboo
• jira
• jira-server
• server

I can attach an excel doc but it won't open from the thumbnail - it states "Jira can't preview this"...  

• Question
• agile

I keep getting an error trying to view a certain board and my project lead has tried everything w/ my permissions even to making me a stakeholder in our project. The error still reads that either the...

• Question
• jira-software

The Page Properties Macro Report is not sorting properly (at first).  I have a column that I would like sorted numerically, but the macro seems to sort the column alphabetically by default.&nbsp...

• Question
• confluence
• confluence-cloud

When running a filter containing the JQL function PortfolioChildrenOf, different users see different results.  Both users have portfolio access, and browse access to the project.  Is there ...

• Question
• advanced-roadmaps
• scriptrunner

My company uses author, reviewer and moderator roles. Moderator starts with the author and then a reviewer is turned into a moderator once all reviewers complete normally. Sometimes coworkers make me...

• Question
• fisheye-crucible

We are looking for a way to report on service desk tickets submitted after 10 PM. We don't care about the date, only the time. Is this possible? I'm not able to find any JQL that would do it. We do ...

• Question
• cloud
• jira-software
• jira-software-cloud
• search
• time

getting  No JIRA site configured with <URL_HERE> name. when running  jiraAddComment site: '<URL_HERE>', idOrKey: 'ticketId', input: "test comment"  

• Question
• jira
• jira-server
• server

My ACP 600 exam course expires on 11/30 but I'm not sure if that's when I have to take the actual exam. Can I schedule the exam for a later date?  But I lose access to the lab and course materia...

• Discussion
• training-and-certification

Does the anchor macro still exist with the new updates in Confluence?    I've seen another post which references the Continued Editing Improvements post, but after reading it, I see no me...

• Question
• cloud
• confluence
• confluence-cloud

What's the difference between "Service Desk Customers" and "Users" under "users and roles"? If I add a person to the "Service Desk Customers" I assume that Service Desk will behave differently than i...

• Discussion
• new-to-jsm

We're on a Cloud system. The user contacted me saying that her email domain would be going away soon. I used the user management menus to "Suggest changes" to her, so she could get the notification a...

• Question
• cloud
• jira
• jira-cloud

Hello, I have set team role in TEMPO Timesheet and I would like to know if there is any way to make a JQL on that property?   For instance in a Tempo Team, I have developers and testers and I...

• Question
• jira
• jira-server
• server