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Based on Issue type seleted i want to display make certain field mandatory ? how this can be achived

Deleted user November 13, 2019

Based on the Issue type we are selecting i want a custom field to be mandatory and other to not to display at all ?

 

Example, say if i have fields1 to Field 4 

for Issue Type - Option 1 ( I want only Field 1 to be displayed on screen)

Issue Type - Option 1 ( i want only Field 3 and Field 4 to be displayed on screen )

 

How do we achieve this  ?

1 answer

0 votes
Hernan Halabi - Elite IT Consulting Group
Community Champion
November 13, 2019

To do this you have to create two screen schemes with different screens on each and at the issue type screen scheme associate each of them to a different issue type. The screens would have different fields shown that would display based on what you configured at the issue type screen scheme

Then in a similar way, you need two field configurations associated to different issue types on the field scheme. Each field configuration would have a different set of mandatory fields

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