We couldn’t log you in (BitBucket)

[Anna Slyusar]

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

I tried to use different browsers and computers, but it didn't help. I see in other threads that the account could be frozen due to inactivity. Could you please check if it's my case?

[Shwetha Suvarna]

Hey @Anna Slyusar ,

Welcome to Community...

We observed that your account was Dormant due to inactivity. We have enabled the account now.

Please try and access the site and let me know if you face any issues.

Best Regards
Shwetha

[Tansu Akdeniz]

Hi @Anna Slyusar 

Welcome to the community!

It seems your account needs to be re-activated.

The Atlassian support team has been notified and they will reach out to you.

[Anna Slyusar]

Thank you! I look forward to my account being reactivated.